About The Position

The University of Iowa Health Care is seeking a patient-centered Medical Assistant II to work at our Bettendorf Pediatric Outreach Clinic. This role involves developing relationships with patients, monitoring their care history, and delivering personalized, compassionate care. The position supports other clinics within the building, including Family Medicine, Dermatology, and Endocrinology. It requires occasional travel within a two-hour radius (approximately once per month) using a fleet vehicle, with paid drive time. The University of Iowa Health Care is recognized as one of the best hospitals in the United States and is Iowa's only comprehensive academic medical center and a regional referral center. Our mission is 'Changing Medicine. Changing Lives.®' with core values including Welcoming, Excellence, Collaboration, Accountability, Respect, and Empowerment.

Requirements

  • Certification OR registration as a Medical Assistant OR completion of a recognized one-year Medical Assistant Program, OR Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology.
  • Driver's License and ability to meet UI Fleet Safety Standards.
  • Availability to provide support to other clinical locations based on clinical need/hours.

Nice To Haves

  • The ability to adapt quickly to different clinical environments and patient populations is highly desired.
  • Previous (minimum 1 year) experience as a Medical Assistant.
  • Current course completion card in Basic Cardiac Life Support for Healthcare Provider by the American Heart Association.
  • Phlebotomy experience.
  • Previous healthcare support experience, 1-3 years in healthcare setting in Pediatrics.
  • Demonstrated experience fostering a welcoming and respectful work/academic environment.
  • Computer skills and ability to navigate the EMR - Epic, Word.

Responsibilities

  • Functions as a member of the patient care team under the direct supervision of a licensed independent practitioner, registered nurse, nurse manager/assistant nurse manager, or other licensed designee.
  • Performs technical, patient care, and related clerical functions in an ambulatory setting.
  • Coordinates all elements of the patient visit.
  • Supports Outreach Clinic patients.
  • May involve the use of electronic word/data processing equipment and/or conventional office equipment.

Benefits

  • Double-match retirement
  • Paid vacation
  • Sick leave
  • Health, dental, life and disability insurance options
  • FREE on-site parking
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