About The Position

The University of Iowa Health Care is seeking a patient-centered Medical Assistant II for its Bettendorf Neurology Clinic. This 100% position is 40 hours per week. The Medical Assistant develops relationships with patients, monitors patient care history, and provides personalized, compassionate care. The role also supports other clinics located in the building, including Family Medicine, Dermatology, Pediatrics, and Endocrinology, as well as outreach clinic patients. Travel within an approximately two-hour radius is required about once per month, using a fleet vehicle; drive time is paid. Under the direct supervision of a licensed independent practitioner, registered nurse, nurse manager/assistant nurse manager, or other licensed designee, the Medical Assistant functions as part of the patient care team. The role performs technical, patient-care, and related clerical functions in an ambulatory setting, coordinating elements of patient visits. Duties may involve electronic word or data processing equipment and conventional office equipment. The regular salaried position is based in Bettendorf, Iowa, with work at surrounding clinics or locations as clinical needs require. The variable schedule falls between Monday and Friday, 7:30 a.m. and 5:30 p.m. There are no weekends, on-call shifts, or holidays. The University of Iowa Health Care is an academic medical center and regional referral center whose mission is “Changing Medicine. Changing Lives.” Its WE CARE core values are Welcoming, Excellence, Collaboration, Accountability, Respect, and Empowerment.

Requirements

  • Certification or registration as a Medical Assistant, completion of a recognized one-year Medical Assistant program, or completion of a health care profession program whose curriculum incorporates Medical Assistant elements such as pathophysiology, medical terminology, basic pharmacology, medication administration including dose calculation, and psychology. Applicants relying on the latter option must include educational transcripts during the application process.
  • Valid driver's license and ability to meet University of Iowa Fleet Safety Standards.
  • Excellent written and verbal communication skills.
  • Availability to provide support at other clinical locations based on clinical needs and hours.

Nice To Haves

  • One year of experience as a Medical Assistant.
  • Previous work experience using customer service skills.
  • Certified Medical Assistant credential.
  • Knowledge of medical terminology.
  • Previous Epic experience.
  • Previous Neurology clinic experience.
  • Demonstrated experience fostering a welcoming and respectful work or academic environment.
  • Ability to adapt quickly to different clinical environments and patient populations.

Responsibilities

  • Develop relationships with patients, monitor their care history, and provide personalized, compassionate care.
  • Support outreach clinic patients and other clinics located in the building, including Family Medicine, Dermatology, Pediatrics, and Endocrinology.
  • Perform technical, patient-care, and related clerical functions in an ambulatory setting under the direct supervision of a licensed clinician or designee.
  • Coordinate elements of patient visits as part of the patient care team.
  • Travel to support other clinical locations based on clinical needs, approximately once per month within a two-hour radius, using a fleet vehicle.

Benefits

  • Paid vacation.
  • Paid sick leave.
  • Health insurance options.
  • Dental insurance options.
  • Life insurance options.
  • Disability insurance options.
  • Generous employer contributions to retirement plans, including double-match retirement.
  • Free on-site parking.
  • Paid drive time for required travel.
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