About The Position

This position provides assistive care to patients and helps facilitate efficient patient care while supporting licensed staff. Duties include direct patient care and, within the role’s scope of practice and applicable state law, accessing and administering medications. The position also performs clerical functions as a multi-skilled auxiliary worker. The role is in a healthcare setting and may involve exposure to infectious diseases, contaminated bodily fluids, blood, used needles, and other contaminants. Depending on operational and patient care needs, the position may require rotating schedules, including variable hours, nights, weekends, and holidays. Regular, reliable, and punctual attendance during assigned shifts is an essential function.

Requirements

  • At least one year of medical assistant experience, as stated in the job title line.
  • Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system, to be obtained within 30 days of hire.
  • One of the following current credentials: Advanced EMT certification with the State of Utah; Certified Medical Assistant (CMA) certification through AAMA; certification to practice as a Paramedic in Utah; ABR-OE credential through AAMA; Registered Medical Assistant (RMA) certification through AMT; National Certified Medical Assistant (NCMA) certification through NCCT; Clinical Medical Assistant Certification through NHA; or NRCMA - Medical Assistant certification through the National Association for Health Professionals.
  • Additional license requirements as determined by the hiring department.
  • Availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
  • Ability to perform the essential functions of the job.
  • Demonstrated phlebotomy skills.
  • Demonstrated human relations and effective communication skills.
  • Ability to withstand prolonged standing and to move and lift patients and reach for and handle equipment.
  • Ability to meet the physical demands with or without accommodation, including moving patients or objects weighing up to 50 pounds.
  • Ability to perform the listed physical activities, including carrying, climbing, color determination, crawling, lifting, listening, manual dexterity, near vision, pushing or pulling, reaching, sitting, speaking, standing, stooping or crouching, and walking.

Responsibilities

  • Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical history questions.
  • Report observed patient concerns and changes in condition to licensed staff.
  • Perform department-identified CLIA-waived laboratory tests and report results to appropriate personnel.
  • Perform additional clinical skills such as suture removal, straight catheterization, and intramuscular, subcutaneous, and intradermal injections.
  • Chaperone healthcare providers during examinations when requested and assist with procedures.
  • Monitor and clean examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and needed equipment repairs, and restock items as required.
  • Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under the direction of licensed staff.
  • Perform routine clerical duties, including filing patient information, locating and compiling department charts, obtaining outside medical records, and entering billing charges.
  • Attend and complete mandatory education on infection prevention and control, safety, CPR, equipment use, and procedures.
  • May perform patient phlebotomies after specialized training and in accordance with clinic procedures and physician orders.
  • May apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
  • May assist with patient and family education by providing educational material and general health information.
  • May assist with transporting patients to ancillary departments or inpatient units as directed by licensed staff.
  • May instruct in Basic Life Support requirements.
  • May perform IV access and other duties based on department assignment.
  • Demonstrate phlebotomy skills and effective human relations and communication skills.
  • Demonstrate proficiency in the specific clinic’s specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is completed.
  • Work variable and rotating shifts, including nights, weekends, and holidays, as required by department and patient care needs.
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