Medical Assistant II (Primary Care, Palm Bay)

Nemours Children's Health•Palm Bay, FL
•Onsite

About The Position

Nemours Children's Health is seeking a compassionate, patient-focused Medical Assistant II to join its Primary Care team in Palm Bay, Florida. The role supports pediatric primary care by helping coordinate patient visits, assisting providers with clinical procedures, and maintaining efficient patient flow in a welcoming, family-centered practice. The position may require travel to other locations and flexibility to work daytime hours based on staffing needs. The Medical Assistant II must have at least one year of experience as a Medical Assistant, proficiency in clinical and administrative tasks, and an accepted Medical Assistant certification. The role also requires the ability to mentor and train new Medical Assistants. American Heart Association BLS certification is required within 90 days of hire. A Medical Assistant school program is preferred. Nemours Children's Health describes itself as an internationally recognized pediatric health system serving more than 1.7 million patient encounters annually across six states. Its nonprofit system focuses on clinical care, research, education, advocacy, prevention, culturally relevant care, and reducing health disparities.

Requirements

  • At least 1 year of experience as a Medical Assistant.
  • Demonstrated proficiency in clinical and administrative tasks.
  • Medical Assistant certification required; accepted certifications are Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), or Clinical Medical Assistant (CCMA).
  • American Heart Association BLS certification within 90 days of hire.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively in a team-based environment.
  • Experience using electronic medical record systems.
  • Computer proficiency.
  • Ability to adapt to changing priorities in a fast-paced clinical setting.
  • Flexibility to work daytime hours based on staffing needs.

Nice To Haves

  • Completion of a Medical Assistant school program.
  • Ability to mentor and train new Medical Assistants.

Responsibilities

  • Welcome and prepare patients by collecting vital signs, medical histories, and other clinical information.
  • Assist providers during examinations, treatments, and in-office procedures.
  • Administer medications and vaccines under provider direction and established protocols.
  • Collect specimens, perform basic laboratory testing, and prepare equipment and examination rooms.
  • Accurately document patient information in the electronic medical record.
  • Coordinate patient flow to promote efficient, high-quality care.
  • Educate patients and families using provider-approved materials and instructions.
  • Help create a comforting, supportive environment for children and caregivers.
  • Maintain exam room cleanliness, infection prevention standards, and medical equipment.
  • Collaborate with physicians, nurses, and other care team members to deliver safe, compassionate, relationship-based care.
  • Perform additional clinical and administrative duties within the scope of the Medical Assistant role and organizational policies.
  • Mentor and train new Medical Assistants.
  • Travel to other locations when required.

Benefits

  • Medical coverage, including fertility care and prescription drugs for associates and their families.
  • Dental coverage.
  • Vision coverage.
  • Paid time off accrued according to role and length of service.
  • Six paid holidays annually.
  • One day of paid volunteer time off.
  • Six weeks of paid parental leave at 100% of pay.
  • Tuition reimbursement for approved courses, up to $5,250.
  • 403(b) retirement savings plan with immediate participation and matching contributions.
  • Basic life insurance equal to one times annual salary, up to $500,000.
  • Short-term disability coverage with income protection at 60% of salary for eligible non-work-related illness, accident, or injury.
  • Long-term disability coverage.
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