Medical Assistant II - Family Medicine- Highland

Advocate Health•Winston-Salem, NC

1d•$23 - $34

About The Position

The Medical Assistant II provides patient care within the Medical Assistant scope of practice, follows applicable policies and procedures, and maintains the training and competency required for the specialty. The role supports Family Medicine visits through rooming, clinical procedures, laboratory work, testing, medication and vaccine administration, and related practice operations. The position requires knowledge and skills to provide age-appropriate care across the life span, including assessing patient information and meeting age-specific needs according to departmental policies and procedures. The Medical Assistant II also contributes to communication and teamwork, maintains a clean and properly stocked work environment, and may assist with teammate training, onboarding, role-champion activities, or committee work. This is a full-time position with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m., 40 hours per week.

Requirements

Graduation from an accredited Medical Assistant program.
Current American Heart Association BLS certification.
Successful completion of Atrium Health’s competency assessment.
Current Medical Assistant certification from one of the following: CMA from the American Association of Medical Assistants (AAMA); CCMA from the National Health Career Association (NHA); NCMA from the National Center for Competency Testing (NCCT); RMA from American Medical Technologists (AMT); RMA from American Allied Health; NCMSMA from the National Healthcare Worker’s Association (NHCWA); NRCMA from the National Association for Health Professionals (NAHP); or NRMA from the National Registry of Medical Assistants (NRMA).
Two years of experience in a clinical practice setting as a Medical Assistant.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, teammates, and physicians.
Proficient computer skills, including keyboarding, navigation within a Windows operating system, and use of electronic mail, with exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other teammate when available.
Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
Ability to work with frequent exposure to mechanical, electrical, and chemical hazards and blood and body fluids, and to wear protective clothing and equipment as needed.
Ability to operate all equipment necessary to perform the job.

Nice To Haves

Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

Provide patient care within the Medical Assistant scope of practice, following policies and procedures and maintaining required specialty training and competency.
Perform rooming and visit tasks, including taking vital signs; reconciling medications; obtaining medical history; reviewing health maintenance and allergies; and completing screenings such as depression, suicide, falls, and social drivers of health.
Assist providers with procedures or perform procedures as ordered.
Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparing laboratory orders and requisitions; and tracking results.
Perform point-of-care testing under standing or provider orders and complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely according to the rights of medication administration.
Perform additional practice duties as assigned, such as medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
Communicate effectively and promptly, work as part of a team, and escalate issues appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order; and keep work areas stocked.
May assist with training and onboarding other teammates.
May serve as a role champion or participate on a committee.
Provide care appropriate to patients' ages and developmental needs, following departmental policies and procedures.
Demonstrate professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE, or OSHA/IP certificate-holder participation for the unit, and achieve six points from the list of additional market responsibilities.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Competitive compensation, with base pay determined by factors such as qualifications, skills, relevant experience, and training.
Premium pay, such as shift and on-call pay, based on the teammate’s role.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.