Medical Assistant II - Urgent Care - Avon and Brownsburg

IU Health • Avon, IN

2d • Onsite

About The Position

The Medical Assistant II floats between Avon Urgent Care and Brownsburg Urgent Care. Under the supervision of the designated supervisor and assigned physician, this role performs direct patient care and clinical support in accordance with organizational standards. The Medical Assistant helps ensure ordered procedures and treatments are complete, patient flow is smooth, lab work is performed, and patients receive instructions about procedures, treatments, and care needs. The role also ensures medical orders and referrals are completed accurately and promptly; performs registration and scheduling; maintains electronic health record files; and handles general front-office duties as needed. The Medical Assistant may precept current Medical Assistant team members or externs at leadership’s request.

This is a full-time position of 36 hours per week, scheduled as three 12-hour shifts from 7:45 AM to 8:15 PM. Team members self-schedule in 30-minute increments. The schedule includes every third weekend and a holiday rotation with the team. The urgent care is team-oriented, with staffing typically consisting of three Medical Assistants when two providers are scheduled and two Medical Assistants when one provider is scheduled. Patient volume varies by season and may exceed 60 patients per day during flu season or when multiple providers are scheduled.

Training opportunities include drug screening procedures and Systoc software for workers’ compensation visits and DOT/truck driver physicals, with opportunities to expand urgent care and occupational health skills.

Requirements

• MA II certification is required.
• At least 1 year of Medical Assistant experience in a healthcare setting is required in the position details; the general qualifications also state 0–2 years of relevant experience.
• High school diploma or equivalent is required, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months from the start date.
• New hires and promotions after October 12, 2026, must have graduated from a Medical Assistant program.
• Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC) is required.
• AHA Basic Life Support for healthcare workers certification is required; other advanced life support certifications may be required according to unit or department specialty and patient care policies.
• Must be proficient in EKGs, drawing up and administering injections, patient rooming, obtaining vital signs, and point-of-care testing.
• Knowledge of OSHA, CLIA, and ADA is required.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts is required within six months of hire.
• Knowledge of standard laboratory and medical procedures is required.
• Knowledge of insurance plans and third-party payers is required.
• Must be able to master standard clinical competencies under current Clinical Policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills are required.
• Must be able to meet the technical and physical standards.

Nice To Haves

• Knowledge of ICD-10 and CPT coding is preferred.
• Training in drug screening procedures and learning Systoc software for workers’ compensation visits and DOT/truck driver physicals are offered as growth opportunities.

Responsibilities

• Perform duties associated with direct patient care and clinical direction under the supervision of the designated supervisor and assigned physician.
• Ensure ordered procedures and treatments are complete and support smooth patient flow.
• Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain electronic health record files and perform general front-office functions as needed.
• May precept current Medical Assistant team members or Medical Assistant externs at leadership’s request.
• Float between Avon Urgent Care and Brownsburg Urgent Care.

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives
• Benefits information is available through the company’s Benefits Designed for You program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED