Medical Assistant II - Gastroenterology Clinic (Niles)

Advocate Health and Hospitals Corporation•Niles, IL

1d•Onsite

About The Position

Support the gastroenterology care team by performing clinical and administrative tasks essential to patient care while following applicable regulations and guidelines for patient safety and confidentiality. The role requires professionalism and compassion in interactions with patients and teammates. This primarily desk-based position includes communicating test results to patients, managing return phone calls, processing prescription refill requests, and responding to MyChart messages. As part of the ambulatory care team, the Medical Assistant welcomes patients, records vital signs and medical histories, prepares patients for exams, assists providers, performs clinical tasks, documents care in the electronic health record, and coordinates with other care team members. The position is based at Advocate Medical Group Gastroenterology in Niles, an adult specialty practice focused on conditions affecting the digestive system, pancreas, and liver. The clinic operates Monday through Friday, 8:30 a.m. to 5:00 p.m.; the position has no weekend or holiday work. The role requires frequent movement and lifting, patient-handling ability, functional sensory and fine motor skills, and may involve exposure to hazardous materials and infectious substances. Protective equipment must be worn as needed.

Requirements

High school diploma or GED.
Completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time experience as a Medical Assistant within the last five years.
Ability to sit, stand, walk, lift, squat, bend, reach above the shoulders, and twist frequently during the workday.
Ability to lift and support 35 pounds when handling patients, medical equipment, and supplies.
Ability to push or pull with 30 pounds of force and perform a sliding transfer of 150 pounds with a second person present.
Functional speech, vision, hearing, and touch, with fine hand manipulation skills for IV insertion and other procedures or functions.
Ability to maneuver foot pedals on carts or machines and, if needed, perform physical safety interventions such as patient restraint and verbal de-escalation.
Ability to respond quickly to changes in patient or unit conditions.
Protective clothing and equipment must be worn as necessary when exposed to chemicals, hazardous waste, blood, body fluids, or communicable disease.
Physical Abilities Testing may be required.

Nice To Haves

Phlebotomy skills.
Team-oriented and adaptable approach.
Positive attitude, flexibility, and a passion for serving patients.

Responsibilities

Welcome patients and support their transition into care.
Take and record vital signs, medical histories, and health screenings.
Prepare patients for exams and assist providers during procedures.
Administer medications and vaccines as directed.
Perform lab-related tasks, including specimen collection and point-of-care testing.
Document care accurately in the electronic health record.
Partner with physicians, nurses, and teammates to deliver coordinated care.
Communicate test results to patients, manage return phone calls, process prescription refill requests, and respond to MyChart messages.
Follow relevant regulations and guidelines to ensure patient safety and confidentiality.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay, including shift and on-call pay, based on teammate eligibility and position.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Free parking with easy access to the clinic.