Medical Assistant II, Urgent Care, Per Diem (PD)

UMass Memorial Health•Leominster, MA

6d•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Medical Assistant II provides clinical care and clerical support for office and clinic operations. The position includes workplace education and training to assist providers and the healthcare team in patient care. The role is based in a patient care office or clinic and includes mixed shifts, Monday through Friday and scheduled weekends and holidays. The position is per diem; scheduled hours are listed as zero, and the final compensation offer varies with scheduled hours, experience, skills, qualifications, and internal equity. The stated hiring range is $17.84–$32.12 based on a full-time schedule of 40 hours per week. A signing bonus may be available, with eligibility confirmed during the interview process. The Medical Assistant II supports patient visits and clinical procedures, communicates patient observations to licensed clinicians, maintains patient records and supplies, and performs related administrative and clerical work in accordance with office or clinic procedures. The role requires work indoors in a patient care environment and involves standing and walking most of the time, frequent bending, and possible pushing of heavy equipment.

Requirements

High school diploma or equivalent.
Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association or American Red Cross. If not held at hire, certification must be obtained within three months of hire.
Medical Assistant credential approved by the Massachusetts Department of Health (such as ARMA or NHA). The posting notes that an equivalent combination of education and experience providing proficiency in the listed responsibilities may be substituted where applicable.
Ability to lift up to 50 pounds.
Hand dexterity, hearing, and vision sufficient to take direction from patients or providers, adjust equipment, and observe and describe patient observations.

Responsibilities

Escort patients to examination rooms; take and record vital signs; collect and document patient health status and history; and monitor and document patient progress according to standard procedures.
Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
Prepare, document, and administer non-intravenous injections as directed or required by the office or clinic and within scope of practice.
Assist with routine physical examinations and clinical procedures.
Review laboratory results and promptly bring abnormal results to the attention of physicians and others as appropriate.
Communicate observations and reported patient changes to the appropriate licensed clinician in a timely manner, and prepare rooms according to patient care requirements.
Set up, maintain, disassemble, and clean patient equipment.
Clean, sterilize, and repackage instruments and scopes according to office or clinic protocol; operate sterilization and cleaning systems as necessary.
Assist with moving, lifting, positioning, and transporting patients according to policy, using proper safety techniques and body mechanics.
Follow procedures for patient arrivals and appointment scheduling; assist with admissions, transfers, and discharges.
Maintain office and clinical supplies, track inventory, rotate stock, and initiate resupply or special-item requisitions.
Maintain logs, organize patient charts, maintain medical records, and enter or retrieve information in the electronic medical record as needed.
Process prescriptions and refills according to procedure.
Perform clerical duties such as typing, filing, scheduling appointments, generating letters, preparing forms, handling phone calls, and documenting in patient records as required or directed.
Work with insurers to verify coverage and eligibility and obtain prior authorizations, pre-certifications, and clinician referrals as needed before patient visits.
Collect patient visit co-payments and maintain records.
Comply with departmental policies, procedures, objectives, and health and safety requirements; attend meetings or educational events as directed; participate in quality improvement; contribute to a respectful and professional environment; maintain reliable attendance; and perform related duties as directed.