Medical Assistant II- Waltham

Mass General Brigham•Waltham, MA

7d•Onsite

About The Position

The Medical Assistant II supports healthcare providers and helps create a positive patient experience by working closely with physicians, nurse practitioners, and nursing staff. The role includes welcoming and assisting patients, gathering health information, preparing patients and exam rooms, documenting clinical information, supporting specimen collection, and coordinating office and patient communication activities. The position involves hands-on patient care and contributes to efficient, compassionate care and a clean, safe clinical environment.

Requirements

High school diploma or equivalent required.
One to two years of direct Medical Assistant experience or medical field work required.
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Comply with local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, and collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Ability to use logic and reasoning to assess alternative solutions, conclusions, or approaches to problems.
Ability to manage one's own time and the time of others.

Nice To Haves

Associate's degree in Medical Assisting.
Basic Life Support (BLS) certification.
National Certified Medical Assistant credential.

Responsibilities

Welcome, interview, and assist patients while collecting vital signs and health information.
Prepare patients, exam rooms, equipment, and supplies for visits.
Accurately document patient information, medical histories, and test results.
Support laboratory specimen collection and preparation.
Assist with office duties, patient communication, and coordination with other departments.
Maintain a clean, safe, and organized clinical environment.
Collaborate with the care team to provide excellent patient service.