Medical Assistant II-Orthopedics - Podiatry - Methodist

Indiana University Health System•Indianapolis, IN

20h•Onsite

About The Position

The Medical Assistant II supports the Orthopedics–Podiatry team at Methodist Professional Center 1 & 2. Under the supervision of the designated supervisor and assigned physician, the role performs direct patient-care duties and supports clinical operations in accordance with organizational standards. The position helps ensure ordered procedures and treatments are complete, patient flow is smooth, laboratory work is performed, and patients understand procedures, treatments, and care needs. It also ensures medical orders and referrals are carried out accurately and promptly. The role includes rooming patients, preparing exam and treatment rooms, obtaining histories and vital signs, assisting with intake and documentation, and supporting providers during in-office procedures. Additional duties include removing sutures and staples as directed, handling patient messages and provider communication pools, processing paperwork, preparing clinic schedules, and maintaining clinic readiness. The Medical Assistant also performs registration and scheduling, maintains EHR files, and handles general front-office tasks as needed. At leadership’s request, the role may precept current Medical Assistant team members or externs. This is a full-time, 40-hour-per-week position with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m.; weekends and holidays are not required. The work takes place in a fast-paced, collaborative specialty practice and is approximately 75% patient-facing and 25% administrative. The role offers opportunities to develop specialized procedural skills and knowledge in podiatric care.

Requirements

High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; the diploma must be completed within 13 months of the start date.
Requires 0–2 years of relevant experience.
A current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies according to current clinical policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to meet the technical and physical standards.
Coachability and eagerness to learn.
Strong teamwork and collaboration skills.
Flexibility and adaptability; ability to thrive in a changing, fast-paced environment.
Positive attitude and excellent communication skills.
Commitment to outstanding patient care.
New hires and promotions after October 12, 2026, must have graduated from a Medical Assistant program.

Nice To Haves

Medical Assistant experience.
Healthcare or patient-facing experience.
Experience in podiatry, orthopedics, or another surgical specialty.
Strong customer service or direct patient-interaction experience.
Knowledge of ICD-10 and CPT coding.

Responsibilities

Room patients and prepare examination rooms.
Obtain patient histories and vital signs.
Assist with patient intake and documentation.
Prepare treatment rooms and supplies for in-office procedures.
Assist providers during clinical procedures.
Remove sutures and staples as directed.
Manage patient phone messages and provider communication pools.
Process paperwork, forms, and other documentation.
Prepare for upcoming clinic schedules and ensure clinic readiness.
Support efficient clinic flow and high-quality patient care.
Assure completeness of ordered procedures and treatments.
Perform general laboratory work and instruct patients concerning procedures, treatments, and care needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling activities according to organizational and departmental procedures.
Maintain EHR files and perform general front-office functions as needed.
Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.