Medical Assistant II - Neurology

IU Health•Indianapolis, IN

6h•Onsite

About The Position

The Medical Assistant II supports direct patient care and clinical operations at the Goodman Hall Neuroscience Center in Indianapolis, working with a multidisciplinary neurology team. The role includes supporting clinic flow, assisting providers, gathering and documenting patient information, and completing administrative work. The team supports approximately 150 patients daily. Experienced Medical Assistants and new graduates are welcome to apply. Under the supervision of the designated supervisor and assigned physician, the Medical Assistant performs duties in accordance with organizational standards. Responsibilities include ensuring ordered procedures and treatments are complete, maintaining smooth patient flow, performing general laboratory work, instructing patients about procedures and treatments, and ensuring medical orders and referrals are carried out accurately and promptly. The role also includes registration and scheduling, maintaining EMR files, and general front-office functions. Computerized physician order entry may be performed only when directed by the assigned physician. The employee may be asked by leadership to precept current Medical Assistant team members or externs. This is a full-time, 1.0 FTE, weekday day position, Monday through Friday from 8:00 AM to 5:00 PM, with no weekends or holidays.

Requirements

Current medical assisting certification required from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers required.
High school diploma or equivalent required.
Graduation from a Medical Assistant program required.
Knowledge of OSHA, CLIA, and ADA required.
Knowledge of ICD-10 and CPT coding required.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies under current Clinical Policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Willingness to learn, strong teamwork and communication skills, ability to thrive in a fast-paced environment, and a positive attitude with commitment to patient care.

Nice To Haves

Zero to one year of experience preferred; new graduates are welcome to apply.
Clinical lab or practicum experience accepted.
TB validation to administer or read, or ability to obtain validation within six months of hire.
Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.
Other advanced life support certifications may be required according to unit or department specialty and patient care policies.

Responsibilities

Room patients and support clinic flow.
Obtain and document patient information.
Assist providers with patient care needs.
Complete administrative duties, including forms, paperwork, and FMLA documentation.
Ensure ordered procedures and treatments are complete and patient flow is smooth.
Perform general laboratory work and instruct patients about procedures, treatments, and care needs.
Ensure medical orders and referrals are carried out accurately and in a timely manner.
Perform registration and scheduling according to organizational and departmental procedures.
Maintain EMR files and perform general front-office functions as needed.
Perform computerized physician order entry only when directed by the assigned physician.
Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.