Medical Assistant I - Pomona, CA

Planned Parenthood Los Angeles • Pomona, CA

7d • Onsite

About The Position

Planned Parenthood Los Angeles is hiring an experienced, caring Medical Assistant (Float) for full-time work at its Pomona Health Center. This intermediate-level position performs front- and back-office Medical Assistant functions supporting the delivery of reproductive health care. The Medical Assistant provides testing, screening, and education, and communicates empathetically and without judgment about patient options.

The role includes general clinical support, surgical support, and administrative duties. The Medical Assistant obtains histories and vital signs, assists nurses and clinicians, supports patients during procedures, provides pregnancy testing and options counseling, and helps maintain clean, stocked, and safe clinical rooms. Surgical support includes screening patients, preparing rooms and lab slips, assisting with equipment and patient transportation, and providing patient support. Front-office work includes greeting patients, managing appointments and registration, processing payments, verifying insurance, maintaining charts, supporting patient flow, and completing billing tasks.

Supporting services related to abortion care at PPLA health centers is described as an essential job duty and fundamental responsibility of all employees and contractors. The position offers a hiring rate of $25.00 per hour and a benefits package that includes medical, dental, and vision options, life and disability coverage, a 403(b) plan, flexible spending accounts, commuter reimbursements, and vacation, sick, and holiday benefits.

Requirements

• High school diploma or GED.
• Medical Assistant diploma or certificate.
• American Heart Association Basic Life Support (BLS) certification, or willingness to obtain it within 30 days of hire.
• At least one to two years of experience in a clinical setting.
• Availability to work flexible hours, including Saturdays.
• Venipuncture and injection training to be completed within one year of employment.
• Keep current on relevant anatomy and physiology, contraception methods, sexually transmitted infections, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, and Planned Parenthood programs, initiatives, and communications.

Nice To Haves

• Reproductive health care experience is desirable.
• Knowledge of surgical services is preferred.

Responsibilities

• Obtain medical histories, interview and educate clients, and ensure informed consent.
• Assist patients with Patient Portal enrollment.
• Obtain vital signs, including blood pressure, height, and weight.
• Accompany clients during procedures as necessary and assist nurses and clinicians.
• Perform pregnancy testing and options counseling.
• Provide abortion education according to agency protocols, schedule appointments, and complete pre-screening forms.
• Complete daily quality control logs; clean and stock exam and interview rooms; follow infection control, safety, and emergency guidelines; handle sharps; clean the autoclave and monitor the Attest system.
• Perform dipstick urinalysis, phlebotomy, and injections as trained.
• For surgical services, obtain vitals and screen for potential problems, including NPO status, allergies, medication history, analgesia options, funding source, and contraception choices.
• Clean and prepare examination rooms, assist patients in preparing for examinations, and prepare lab slips.
• Assist with patient transportation and provide patient support.
• Turn on and operate equipment as needed, including EKG and pulse oximeter; place EKG leads; operate the electric table; and assist with the ultrasound machine as directed by a physician.
• Greet and assist patients and visitors in person and by telephone.
• Schedule, reschedule, cancel, and confirm appointments to support patient volume.
• Register patients and compile accurate information; accept and process cash payments according to established guidelines.
• Verify insurance coverage and determine patient eligibility.
• Prepare, assemble, copy, transfer, and scan charts as needed.
• Reconcile billing at the end of patient visits and complete CVRs and family-planning billing.
• Maintain effective patient flow and use computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate authorization letters.
• Refer patients to appropriate agencies or offices for services.

Benefits

• Medical, dental, and vision coverage options for the employee and eligible dependents.
• Free basic life and AD&D policy, with additional voluntary coverage options.
• Short-term disability, critical illness, and accident policies.
• 403(b) retirement plan with up to 3% employer match.
• Medical and dependent flexible spending account plans.
• Public transportation and commuter pre-tax reimbursements.
• Vacation, sick, and holiday benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED