Medical Assistant I - Pomona, CA

Planned Parenthood Los Angeles • Pomona, CA

5d • Onsite

About The Position

Planned Parenthood Los Angeles is seeking an experienced, caring Medical Assistant (Float) to work full-time at its Pomona Health Center. This intermediate-level role supports the delivery of reproductive health care by performing front- and back-office Medical Assistant functions. The Medical Assistant provides patients with testing, screening, education, and nonjudgmental, empathetic communication about their options as required.

The position supports reproductive health services through clinical and administrative duties, including patient intake and education, assisting clinicians and nurses, preparing rooms and equipment, maintaining infection-control and safety practices, and supporting patient scheduling, registration, billing, and flow. Supporting services for abortion patients across PPLA locations is an essential responsibility of all employees and contractors.

Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. Its team provides high-quality, affordable care to women, men, and young people across the county.

Requirements

• High school diploma or GED.
• Medical Assistant diploma or certificate.
• American Heart Association Basic Life Support (BLS) certification, or willingness to obtain it within 30 days of hire.
• At least one to two years of experience in a clinical setting.
• Availability to work flexible hours, including Saturdays.
• Venipuncture and injection training, to be completed within one year of employment.
• Keep current on relevant anatomy and physiology; contraception methods; STIs; pregnancy; adoption; early prenatal care; education techniques; community resources; agency protocols; referral procedures; and Planned Parenthood programs, initiatives, and communications.

Nice To Haves

• Reproductive health care experience is desirable.
• Knowledge of surgical services is preferred.

Responsibilities

• Obtain medical histories, interview and educate clients, and ensure informed consent.
• Assist patients with Patient Portal enrollment.
• Obtain vital signs, including blood pressure, height, and weight.
• Accompany clients during procedures as necessary and assist nurses and clinicians.
• Perform pregnancy testing and options counseling; provide abortion education according to agency protocols, make appointments, and complete pre-screening forms.
• Complete daily quality-control logs; clean and stock exam and interview rooms; follow infection-control, safety, and emergency guidelines; and handle sharps appropriately.
• Clean and monitor the autoclave system; perform dipstick urinalysis, phlebotomy, and injections as trained.
• For surgical services, take vitals and screen for potential problems, including NPO status, allergies, medication history, analgesia options, funding source, and contraception choices.
• Clean and prepare examination rooms, assist patients with examination preparation, prepare lab slips, assist with patient transportation, and provide patient support.
• Operate and prepare equipment, including EKG and pulse oximeter; place EKG leads; operate the electric table; and assist with the ultrasound machine as directed by a physician.
• Greet and assist patients and visitors in person and by telephone.
• Schedule, reschedule, cancel, and confirm appointments in a timely manner to support patient volume.
• Register patients and compile complete and accurate information; accept and process cash payments according to established guidelines.
• Verify insurance coverage and determine patient eligibility.
• Prepare and assemble charts; copy, transfer, and scan records as needed.
• Reconcile billing at the end of patient visits and complete CVRs and family-planning billing.
• Maintain effective patient flow to support prompt treatment.
• Use computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate authorization letters.
• Refer patients to appropriate agencies or offices for services.

Benefits

• Medical, dental, and vision coverage options for the employee and eligible dependents.
• Free basic life and AD&D policy, with additional voluntary coverage options.
• Short-term disability, critical illness, and accident policies.
• 403(b) retirement plan with up to 3% employer match.
• Medical and dependent flexible spending account plans.
• Public transportation and commuter pre-tax reimbursements.
• Vacation, sick, and holiday benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED