Medical Assistant I - NEW PRACTICE

Ellis Medicine•Schenectady, NY

12d

About The Position

The Medical Assistant I supports nursing staff and providers by maintaining an organized, adequately stocked, clean, and safe patient-care environment and providing clerical and technical support to the Healthcare Center office. The role includes preparing patients for provider visits, obtaining vital signs, collecting specimens including venipuncture, and performing basic laboratory testing. It also includes reception, registration, scheduling, billing, mail processing and distribution, forwarding information and reports, and confidential maintenance of medical records. The position requires courteous customer service, teamwork, and the ability to multitask. The new practice is scheduled to open in January 2027. The Medical Assistant coordinates supplies and equipment, collaborates with the care team, and provides safe, efficient, and organized care. Depending on the task, technical duties may include blood glucose monitoring, audioscope use, Snellen eye testing, obtaining cultures, electrocardiograms, CPR, and assistance with primary care procedures. The role follows office protocols and procedures, supports the HealthCare Center’s clerical objectives, participates in safety practices, and complies with exposure-control, infection-prevention, medical-waste, mandatory-education, and annual-health-assessment policies. The position also performs electronic medical record duties and uses and documents EMG Metrics tools daily to manage routine physical scheduling, quality gaps, huddles, and collaboration with providers and the clinical support team. Metrics tools are updated with information from provider visits and results received by fax or scanning.

Requirements

High school diploma or equivalent.
Graduate of a Medical Assistant program, or graduate from an MA program within one year of employment.
Pass the Medical Assistant certification exam within six months of hire.
Ability to work well in a team and provide excellent customer service while multitasking.
Ability to push and pull 25 pounds and lift or move 15 pounds from floor to table.
Ability to perform moderately difficult manual tasks, including keyboarding, writing, and filing for extended periods.
Ability to perform hand-eye-coordination tasks such as data entry, typing, and using photocopiers.
Ability to sit at a computer terminal or workstation for a prolonged period and to squat, stand, and walk for a reasonable length of time and distance.

Nice To Haves

Prior experience working in a hospital environment or physician practice is preferred.

Responsibilities

Maintain an organized and adequately stocked patient-care unit, including orderly distribution of supplies and equipment.
Provide clerical and technical support to nursing staff, providers, and the Healthcare Center office.
Prepare patients for provider visits and obtain vital signs.
Collect and identify laboratory specimens, including performing venipuncture.
Perform basic-level laboratory testing, document quality-control procedures, and assist with proficiency testing.
Perform patient-care technical skills, which may include blood glucose monitoring, audioscope use, Snellen eye testing, obtaining cultures, electrocardiograms, CPR, and assisting with primary-care procedures.
Maintain a clean, safe patient environment and provide safe, efficient, organized care.
Perform reception, registration, scheduling, billing, mail processing and distribution, and forwarding of information and reports.
Maintain medical records confidentially and perform electronic medical record duties.
Conduct office protocols and procedures as described by the Office Manager and coordinate clerical duties supporting HealthCare Center objectives.
Collaborate with intra- and interdepartmental team members to support a smooth patient-care environment.
Use and document EMG Metrics tools daily to manage routine physical scheduling, quality gaps, huddles, and collaboration with providers and the clinical support team.
Update EMG Metrics tools daily with documentation received through provider visits and results received by fax and scanning.
Participate in personal development and safety practices for oneself and other healthcare team members.
Follow exposure-control policies and procedures for standard precautions, bloodborne pathogens, sharps, blood and body-fluid spill cleanup, and medical-waste handling and disposal.
Comply with hospital policies on mandatory education and annual health assessments.
Provide courteous, customer-friendly reception and service.