Medical Assistant I

Premier Community Healthcare Grp.•New Port Richey, FL

About The Position

The Medical Assistant I provides quality patient care in a team-based environment and assists with all aspects of medical practice under the direct supervision of a clinician. The role prepares and assists Premier Community HealthCare Group (PCHG) providers for patient visits and partners with providers and office support to provide patients with a high-quality experience and care. The position serves the Women’s and Family units in New Port Richey, Florida. Duties may include facilitating patient visits; medical-record and authorization tasks; obtaining reports and consultation notes; collecting and preparing laboratory specimens; rooming patients and recording medical information and vital signs; maintaining exam rooms and sterilizing reusable instruments; medication administration and storage management; and performing procedures such as EKG, spot vision, and OAE tests. The employee must perform only duties for which they are educationally prepared, obtain and maintain required competencies, and may be expected to provide coverage across departments as competencies develop. The Medical Assistant I upholds PCHG policies, patient confidentiality, HIPAA requirements, organizational values, and the organization’s mission. The role may involve travel to other health centers to provide coverage and support. A Level 2 background screening through the Florida Agency for Health Care Administration Care Provider Background Screening Clearinghouse is required.

Requirements

High school diploma or GED.
Proof of graduation from an accredited Medical Assisting program within the State of Florida.
Current Basic Life Support (BLS) certification.
Obtain and maintain Epic certification and annual compliance training throughout employment.
Obtain and maintain annual skills competencies.
Basic understanding of medical terminology and documentation.
Knowledge of and ability to perform assigned patient-care duties.
Ability to work flexible hours.
Ability to use basic mathematical skills and perform repetitive tasks.
Professional, positive, and ethical conduct with coworkers, patients, the organization, and the public.
Exceptional customer service skills, with empathy and compassion for a diverse patient population.
Effective verbal and written communication with multiple organizational levels.
Strong grammar, spelling, and interpersonal skills.
Ability to lift 20 pounds regularly and 30–50 pounds occasionally.
Ability to sit for long periods of time.
Ability to travel to various health centers to provide coverage and support.
Ability to work with direct exposure to a computer screen and potential exposure to contagious or infectious diseases.
Completion of a Level 2 background screening through the Florida Agency for Health Care Administration Care Provider Background Screening Clearinghouse.

Nice To Haves

One year of experience in a medical clinic setting.

Responsibilities

Facilitate patient visits, assist patients in a timely manner, and support high patient satisfaction.
Perform clerical tasks such as sending or receiving medical records, obtaining authorizations and reports, and completing forms and requisitions.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
Room patients and complete wrap-up duties, including recording medical information and history, taking vital signs and measurements, maintaining exam rooms, and cleaning and sterilizing reusable instruments.
Support medication management, including medication administration, logbooks, and medication storage.
Perform procedures such as EKG, spot vision, and OAE tests.
Follow PCHG policies and procedures and represent the organization’s mission through behavior, language, and actions.
Seek resources and guidance from the Clinical Lead, Director of Nursing, Director of Risk & Compliance, and training department as needed.
Perform only functions for which educationally prepared; obtain required competencies and pursue additional competencies such as lab draws, vaccine administration, and protocol-based medication refills.
Provide appropriate coverage among departments as competencies become proficient.
Mentor new Care Team Members when requested.
Maintain confidentiality and HIPAA compliance.
Inform other care team members of situations that disrupt timely patient flow.
Contribute to community give-back initiatives and advocate for Premier’s mission.
Meet patient care needs and uphold PCHG core values to provide a high-quality patient experience.
Work toward department goals and support Quality Improvement / Quality Assurance (QI/QA).
Complete other duties as assigned.