Medical Assistant I

UNION COMMUNITY CARE•Reading, PA

About The Position

The Medical Assistant carries out patient-care orders as directed by Medical Doctors, Physician Assistants, and Certified Registered Nurse Practitioners. The role follows prescribed clinical workflows and participates in clinical and administrative tasks. The Medical Assistant supports Union Community Care’s whole-health mission by helping provide inclusive, community-centered care and by treating patients, visitors, and colleagues professionally.

Requirements

Graduation from a Medical Assistant program or a competency assessment and two years of on-the-job training.
Current CPR certification.
English proficiency.

Responsibilities

Prepare patient charts daily and participate in daily huddles with the provider.
Promote a positive patient experience and communicate professionally with patients, visitors, and colleagues.
Greet patients, escort them to exam rooms, and prepare them for provider visits.
Document in the electronic health record according to standard operating procedures and standing orders appropriate to the visit.
Measure and record vital signs, review screening questionnaires, and alert the provider to concerns.
Review and update medication lists, problem lists, and patient medical, surgical, and family histories.
Administer prescribed injections and medications in accordance with protocols, regulatory requirements, and standards of practice.
Prepare for and assist providers with procedures and examinations.
Implement standing orders.
Perform provider-requested tests, including phlebotomy, hearing tests, EKGs, breathing treatments, and vision tests.
Collect blood and other laboratory specimens and prepare them for testing.
Participate in test tracking and monitor overdue results.
Manage the in-box to support patient communication and follow-up and make efficient use of clinician time.
Keep exam rooms supplied and clean after visits; maintain and clean medical instruments and equipment after procedures.
Assist providers and patients with reviewing and revising care plans, assess patient progress, and follow up between visits as needed.
Support proactive outreach for patients needing preventive and chronic disease services.
Collaborate with care coordination to share pertinent information and support coordination with specialists, hospitals, and emergency departments to ensure continuity of care.
Participate in performance-improvement initiatives to improve patient experience and quality of care.
Handle patient information confidentially according to the organization’s privacy and confidentiality policies and procedures.
Perform other work-related duties as assigned.
Participate in mandatory all-staff meetings, team meetings, and trainings.