Medical Assistant I
About The Position
The Medical Assistant I provides ancillary clinical support to clinic providers to help deliver effective and efficient patient care. The role works collaboratively with primary care providers and other medical assistants, communicates consistently, provides compassionate and competent care, and advocates for quality. The Medical Assistant must follow applicable legal requirements—including OSHA and HIPAA—and company policies and procedures. The position prepares patients for examinations by taking vital signs and histories, drawing blood as ordered by the primary care provider, authorizing prescription refills, and providing health education under the provider’s direction. It also supports examinations and procedures, coordinates tests and patient communications, maintains medical supplies and equipment, and helps keep clinical areas clean and safe.
Requirements
- High school diploma or equivalent (GED).
- At least one year of work experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
- Knowledge of and compliance with HIPAA regulations, including strict confidentiality of client information.
- Compliance with infection control, Standard Precautions, and OSHA standards for healthcare professionals.
- Strong oral and written communication, time-management, organizational, listening, and problem-solving skills.
- Ability to communicate professionally and courteously with employees, patients, and other individuals.
- Ability to remain calm in busy or stressful situations and to work independently and collaboratively with team members.
- Knowledge of medical products, terminology, services, standards, policies, and procedures.
- Ability to organize and complete work in a timely manner, maintain accuracy, multitask, and carry out instructions.
- Ability to read, write, and communicate effectively in English.
- Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
- Ability to type at least 40 words per minute and use basic phone and computer functions.
- Ability and willingness to travel locally or regionally up to 10% of the time to help cover other centers as needed.
Nice To Haves
- Graduation from an approved Medical Assistant training program.
- Current CPR certification for healthcare workers or Basic Cardiac Life Support (BCLS) certification.
- Experience working with geriatric patients.
- Bilingual ability.
- HIPAA and AHCA experience.
- Healthcare experience.
- Experience with an EMR system.
Responsibilities
- Measure and record patient vital signs, interviews, medical histories, and other physiological measurements.
- Assist providers with patient examinations, therapeutic measures, and procedures; prepare patients and perform routine screening tests.
- Explain treatment procedures and provider instructions to patients.
- Provide treatment according to protocols and report changes in patient condition to the primary care provider, clinician, specialist, or other clinical personnel.
- Request and coordinate radiographic and laboratory studies according to treatment protocols or provider direction.
- Order, prepare, and generate appropriate medical records, and maintain accurate, legal, and ethical documentation.
- Receive, screen, and coordinate telephone calls from patients and healthcare providers; process patient messages, return calls, and route messages as appropriate.
- Call patients to obtain and relay pertinent information for the physician.
- Provide health coaching to an assigned group of patients, support healthy lifestyle choices, and follow up with coached patients.
- Maintain supplies and equipment, stock and sterilize instruments, and keep clinical areas clean and safe.
- Follow OSHA safety standards, infection-control practices, and applicable company policies and procedures.
- Handle, divide, attach, and finalize fax-related tasks.
- Communicate clearly and professionally with patients, families, staff, and other individuals.
- Perform other duties as assigned or modified at the manager’s discretion.
Benefits
- Training and resources to support employee growth and success.
- Benefits.
- Competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
