Medical Assistant I Bermuda Run Pediatrics

Advocate Health•Advance, NC
•$22 - $33

About The Position

The Medical Assistant I supports clinical care in a pediatric practice by preparing and rooming patients, collecting and documenting relevant health information, and assisting physicians and advanced practice professionals with patient care and procedures. The role performs laboratory and clinical support tasks within the Medical Assistant scope of practice and demonstrated competencies, administers routine medications under authorized orders or protocols, and helps coordinate tests, referrals, appointments, and follow-up communication. The Medical Assistant works with the healthcare team to maintain clinic flow and provide timely, accurate, professional communication to patients. The role requires age-appropriate care for the patients served and adherence to departmental policies and procedures. This is a full-time position scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. It is sign-on bonus eligible. The listed pay range is $21.85–$32.80.

Requirements

  • Graduation from an accredited Medical Assistant program.
  • Current Medical Assistant certification from one of the listed organizations: AAMA (CMA), NHA (CCMA), NCCT (NCMA), AMT (RMA), American Allied Health (RMA), NHCWA (NCMSMA), NAHP (NRCMA), or NRMA (NRMA).
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA).
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency has been demonstrated.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, navigation in a Windows operating system, and electronic mail, with exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to perform the physical activities of the job, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; patient handling equipment and assistance from another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and to wear protective clothing and equipment as needed.
  • Ability to operate equipment necessary to perform the job.

Nice To Haves

  • One year of experience is preferred.

Responsibilities

  • Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaint, allergies, and medications.
  • Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant’s scope.
  • Perform laboratory procedures, such as strep tests, wound cultures, and specimen collection, using aseptic technique and standard precautions and infection-control guidelines.
  • Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
  • Administer routine medications under physician or advanced practice professional orders, or approved standing orders and protocols.
  • Follow through on procedure and test requests, approved care algorithms, appointment scheduling, and referrals to other facilities or services.
  • Refer questions to registered nurses and physicians or advanced practice clinicians according to scope-of-practice guidelines, and relay information to patients as directed.
  • Communicate with clinicians and other healthcare team members to maintain smooth clinic flow, adjusting as necessary, and provide patients with accurate, timely information.
  • Perform specialty- and competency-based clinical support tasks, which may include suture and staple removal, laboratory procedures, phlebotomy, EKG, spirometry, Holter monitor application, and prescription refills under approved protocols and clinical supervision.
  • Provide care appropriate to patients’ ages and developmental needs in accordance with departmental policies and procedures.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined-contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and the opportunity for annual performance-based increases.
  • Career development and well-being programs.
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