Medical Assistant I

Premier Community Healthcare Grp.•New Port Richey, FL

12d•Onsite

About The Position

The Medical Assistant I provides quality patient care in a team-based environment, assisting with all aspects of medical practice under the direct supervision of a clinician. The role prepares and assists Premier Community HealthCare Group (PCHG) providers for patient visits and partners with providers and office support to deliver a high-quality patient experience and care. This position is in the Pediatrics unit in New Port Richey, Florida. The Medical Assistant I facilitates patient visits and may perform clinical, clerical, laboratory, rooming, medication-management, and procedural duties within their training and competencies. The employee must maintain patient confidentiality and HIPAA compliance, follow PCHG policies and procedures, support patient flow and quality improvement efforts, and represent the organization's mission and values. Travel to various health centers may be required to provide coverage and support.

Requirements

High school diploma or GED.
Proof of graduation from an accredited Medical Assisting program within the State of Florida.
Current Basic Life Support (BLS) certification.
Obtain and maintain Epic certification and annual compliance training throughout employment.
Obtain and maintain annual skills competencies.
Basic understanding of medical terminology and documentation.
Knowledge of and ability to perform assigned patient-care duties.
Ability to work flexible hours.
Ability to use basic mathematical skills.
Ability to perform repetitive tasks.
Maintain professional relationships and a positive attitude with coworkers, patients, the organization, and the public.
Maintain high professional work ethics and demonstrate enthusiasm for the organization's work, mission, and vision.
Demonstrate exceptional customer service, empathy, and compassion toward a diverse patient population.
Communicate effectively, verbally and in writing, with multiple levels within the organization.
Demonstrate excellent grammar, spelling, and interpersonal skills.
Demonstrate honesty and ethical conduct, maintain confidentiality, and uphold Premier Community HealthCare's values.
Meet the physical requirements, including regularly lifting 20 pounds and occasionally lifting 30 to 50 pounds, sitting for long periods, and working with direct exposure to a computer screen.
Travel to various health centers to provide coverage and support.
May be exposed to contagious or infectious diseases.
Complete the required Level 2 background screening through the Florida Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse.

Nice To Haves

One year of experience in a medical clinic setting is preferred.

Responsibilities

Facilitate patient visits, assist patients in a timely manner, and maintain high patient satisfaction.
Perform clerical tasks such as sending and receiving medical records, obtaining authorizations and lab or X-ray reports and consultation notes, and completing forms and requisitions.
Collect, log, and prepare blood, tissue, and other laboratory specimens for testing.
Complete rooming and wrap-up duties, including recording medical information and history, taking vital signs and measurements, maintaining exam rooms, and cleaning and sterilizing reusable instruments.
Perform medication-management duties, including medication administration, completing logbooks, and managing medication storage.
Perform procedures such as EKGs, spot vision tests, and OAE tests, as appropriate to training and competencies.
Follow PCHG policies and procedures and represent the organization's mission through behavior, language, and actions.
Know clinic peers and where to find resources, and contact the Clinical Lead, Director of Nursing, Director of Risk & Compliance, or training department as needed.
Perform only functions for which the Care Team Member is educationally prepared.
Obtain required competencies and pursue additional competencies, such as lab draws, vaccine administration, and protocol-based medication refills; provide appropriate coverage among multiple departments as proficiency develops.
Mentor new Care Team Members when requested.
Maintain confidentiality and HIPAA compliance.
Keep other care team members informed when situations disrupt timely patient flow.
Contribute to community give-back initiatives and advocate for Premier's mission.
Address patient-care needs and uphold Premier Community HealthCare's core values to provide a high-quality patient experience.
Work toward department goals and support Quality Improvement / Quality Assurance (QI/QA).
Complete other duties as assigned.