Medical Assistant I

UNC Health Appalachian • Boone, NC

4d • Onsite

About The Position

The Medical Assistant I provides clinical and administrative support in a fast-paced outpatient medical office at UNC Health Appalachian in Boone, North Carolina. Working with providers, nurses, and administrative staff, the Medical Assistant supports safe, efficient, compassionate, and patient-centered care. The position assists with examinations, procedures, vital signs, patient preparation, patient records, appointment scheduling, clinic flow, and front-office functions. It also helps educate patients as directed and promotes a welcoming, professional experience.

This is a PRN, non-exempt position with Monday-through-Friday, 8-hour shifts. The role is based in an indoor clinical environment and involves regular interaction with patients and healthcare staff, along with adherence to safety, infection-control, and regulatory protocols. Compensation starts at $17.87 per hour and is based on education, experience, certification, and internal equity. Applicable benefits begin the first of the month following 60 days of employment from new-hire orientation.

Requirements

• High school diploma or GED.
• Basic Life Support (BLS) certification through the American Heart Association required at hire.
• Registered Medical Assistant (RMA), Certified Medical Assistant (AAMA/CMA), or Certified Clinical Medical Assistant (CCMA) certification required within one year of hire.
• Strong multitasking and organizational skills.
• Excellent communication and interpersonal skills.
• High attention to detail and commitment to accuracy.
• Ability to work effectively in a team-based healthcare environment.
• Basic understanding of medical terminology and Electronic Health Record (EHR) systems.
• Commitment to patient-centered care and customer service excellence.

Nice To Haves

• Previous experience in healthcare or a clinical setting is preferred.

Responsibilities

• Provide clinical and administrative support in an outpatient medical office.
• Assist with examinations, procedures, vital signs, and patient preparation under provider supervision.
• Collect and accurately document patient information.
• Support providers in delivering high-quality care while promoting patient safety and comfort.
• Maintain accurate patient records in the Electronic Health Record (EHR).
• Schedule appointments and coordinate patient flow throughout the clinic.
• Answer patient inquiries and assist with front-office functions as needed.
• Complete clinical documentation accurately and on time.
• Educate patients about treatments, medications, procedures, and follow-up instructions as directed.
• Communicate effectively with patients, families, providers, and team members.
• Promote a professional, welcoming, patient-centered environment and positive patient experiences.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Retirement plan with employer match.
• Paid time off.
• Tuition reimbursement.
• Wellness incentives.
• Employee support programs.
• Professional development opportunities.
• Continuing education opportunities and clinical career pathways.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED