Medical Assistant I

UNION COMMUNITY CARE•Reading, PA

About The Position

The Medical Assistant carries out patient-care orders as directed by Medical Doctors, Physician Assistants, and Certified Registered Nurse Practitioners. The role follows prescribed clinical workflows and participates in clinical and administrative tasks. The Medical Assistant supports patient experience and continuity of care while maintaining patient confidentiality and following Union Community Care policies and procedures. The position participates in mandatory all-staff meetings, team meetings, and trainings.

Requirements

Graduation from a Medical Assistant program or a competency assessment and two years of on-the-job training.
Current CPR certification.
English proficiency.

Responsibilities

Prepare patient charts daily and participate in daily provider huddles.
Promote a positive patient experience and communicate professionally with patients, visitors, and colleagues.
Greet patients, escort them to exam rooms, and prepare them for provider visits.
Document according to electronic health record procedures and standing orders appropriate to the visit.
Measure vital signs, review screening questionnaires, accurately record information in patient charts, and alert providers to concerns.
Review and update medication lists, problem lists, and patient medical, surgical, and family histories.
Administer prescribed injections and medications in accordance with protocols, regulatory requirements, and standards of practice.
Prepare for and assist providers with designated procedures and examinations.
Implement standing orders.
Perform provider-requested tests, including phlebotomy, hearing tests, EKGs, breathing treatments, and vision tests.
Collect blood and other laboratory specimens and prepare them for testing.
Participate in test tracking and monitor overdue results.
Manage the in-box to help ensure patient communication and follow-up are completed and clinician time is used wisely.
Keep exam rooms supplied and clean after visits; maintain and clean medical instruments and equipment after procedures.
Assist providers and patients in reviewing and revising care plans, assess patient progress, and follow up between visits as needed.
Help conduct proactive outreach to patients requiring preventive and chronic disease services.
Collaborate with care coordination to share pertinent information related to specialists, hospital admissions, emergency department visits, and continuity of care.
Participate in performance improvement initiatives to improve patient experience and quality of care.
Handle patient information confidentially according to organizational policies and procedures.
Perform other work-related duties as assigned.
Participate in mandatory all-staff meetings, team meetings, and trainings.