Medical Assistant I

Premier Community Healthcare Grp.•New Port Richey, FL

12d•Onsite

About The Position

The Medical Assistant I provides quality patient care in a team-based environment, assisting with medical practice activities under the direct supervision of a clinician. The role prepares and supports Premier Community HealthCare Group (PCHG) providers during patient visits and partners with providers and office support to deliver a high-quality patient experience. The position is in the Pediatrics unit in New Port Richey, Florida. The Medical Assistant supports patient visits through clinical, clerical, laboratory, rooming, medication-management, and procedural duties within their training and demonstrated competencies. The employee must follow PCHG policies and procedures, protect confidentiality and HIPAA compliance, support patient flow, contribute to quality improvement efforts and community initiatives, and uphold the organization’s mission and values. Travel to other health centers may be required to provide coverage and support.

Requirements

High school diploma or GED.
Proof of graduation from an accredited Medical Assisting program within the State of Florida.
Current Basic Life Support (BLS) certification.
Obtain and maintain Epic certification and annual compliance training throughout employment.
Obtain and maintain annual skills competencies.
Basic understanding of medical terminology and documentation.
Knowledge and ability to perform assigned patient care duties.
Ability to work flexible hours.
Ability to use basic mathematical skills.
Ability to perform repetitive tasks.
Professional relationships and a positive attitude with coworkers, patients, the organization, and the public.
Strong professional work ethics, honesty, and ethical conduct; ability to maintain confidentiality and uphold organizational values.
Enthusiasm toward the work, mission, and vision of the organization.
Exceptional customer service skills, including empathy and compassion for a diverse patient population.
Effective verbal and written communication with multiple organizational levels.
Excellent grammar, spelling, and interpersonal skills.
Ability to lift 20 pounds regularly and 30–50 pounds occasionally.
Ability to sit for long periods of time.
Ability to travel to various health centers to provide coverage and support.
Ability to work with direct exposure to a computer screen and possible exposure to contagious or infectious diseases.
Must meet the requirements of a Level 2 background screening through the Florida Agency for Health Care Administration (AHCA) Care Provider Background Screening Clearinghouse.

Nice To Haves

One year of experience in a medical clinic setting is preferred.

Responsibilities

Facilitate patient visits, assist patients in a timely manner, and support high patient satisfaction.
Perform clerical duties, including sending and receiving medical records, obtaining authorizations and reports, and completing forms and requisitions.
Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
Room patients and complete wrap-up duties, including recording medical information and history, taking vital signs and measurements, maintaining exam rooms, and cleaning and sterilizing reusable instruments.
Support medication management, including medication administration, completing logbooks, and managing medication storage.
Perform procedures such as EKG, spot vision, and OAE testing, as assigned and within competencies.
Perform only functions for which educationally prepared; obtain required competencies and work toward additional competencies such as lab draws, vaccine administration, and protocol-based medication refills.
Provide appropriate coverage among multiple departments as competencies allow.
Mentor new Care Team Members when requested.
Maintain confidentiality and HIPAA compliance.
Keep care team members informed about situations that disrupt timely patient flow.
Contribute to community give-back initiatives and advocate for Premier’s mission.
Adhere to patient care needs and PCHG core values to provide a high-quality patient experience.
Work toward department goals and support Quality Improvement and Quality Assurance (QI/QA).
Follow PCHG policies and procedures and represent its mission through behavior, language, and actions.
Know clinic peers and available resources, and contact the Clinical Lead, Director of Nursing, Director of Risk & Compliance, or training department as needed.
Perform other duties as assigned.