Medical Assistant I, Family Medicine Center at Foulk Road

Christiana Care Health Services•Wilmington, DE

10h

About The Position

ChristianaCare Family Medicine Center at Foulk Road in Wilmington, Delaware, is an academic primary care practice providing compassionate, evidence-based care and medical education. The practice offers comprehensive services to patients of all ages, including preventive and primary care, women's health, behavioral health, sports medicine, osteopathic manipulative medicine, LGBTQ+ comprehensive care, substance use disorder treatment, and minor procedures. The Medical Assistant I works with faculty and resident physicians to support virtual and on-site patient care and help deliver patient-centered care to the diverse communities served. The role combines clinical and clerical duties to support physicians and ensure quality care. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

High school graduate or GED.
Graduate of a recognized Medical Assistant Program, or current Medical Assistant certification from a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).

Responsibilities

Greet and support patients virtually and in person.
Prepare patients for visits.
Perform basic clinical tasks, including testing, injections, and EKGs.
Assist with examinations.
Maintain examination rooms and equipment.
Update electronic medical records.
Manage patient communications, referrals, authorizations, and scheduling.
Perform clerical duties.
Troubleshoot video visits and support patient portal access.

Benefits

First-day medical, dental, vision, and life insurance coverage.
Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers, in-office or virtual, and unlimited urgent care visits at GoHealth facilities.
32 days of paid time off each year, including 7 major holidays, with options to roll over or cash out unused time.
Up to $5,250 per year in tuition reimbursement.
Fertility care through Progyny, maternity education and support, and up to $5,000 in adoption assistance.
12 weeks of paid parental leave after one year of service.
Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.