MEDICAL ASSISTANT I

Axis Community Health • Pleasanton, CA

12d • $26 - $26 • Onsite

About The Position

Axis Community Health is hiring a Medical Assistant I to provide physician support and help ensure smooth clinic operations. The role combines administrative and clinical work, including patient registration, appointment scheduling, examination preparation, basic laboratory screenings, record maintenance, and support for the assigned department and clinical team. The Medical Assistant also performs injections under the supervision of a Registered Nurse and helps maintain a clean, stocked, and properly equipped clinical area.

The position is based at the West Las Positas location in Pleasanton, California. Work is normally performed in a clinic office environment, with occasional travel to other Axis health centers. Axis Community Health is a nonprofit founded in 1972 that provides healthcare services to the Tri-Valley community, including primary care, mental health support, and dental services.

Requirements

• High school diploma or equivalent.
• At least six months to one year of experience as a Medical Assistant and receptionist in a healthcare setting.
• Current valid Medical Assistant certification.
• Excellent telephone patient-service skills.
• Knowledge of patient billing procedures and insurance verification.
• Strong analytical, employee-relations, and interpersonal skills.
• Excellent writing, business communication, editing, and proofreading skills.
• Ability to interact effectively and supportively with people from all backgrounds.
• Ability to work independently and as part of a team, exercise sound independent judgment, and maintain confidentiality and a professional demeanor.
• Ability to establish positive professional working relationships, organize and prioritize tasks, and adjust priorities as needed.
• Regular, punctual attendance.
• Self-starter with attention to detail and the ability to work independently or in a group setting.
• Typing speed of at least 35 words per minute with minimal errors.
• Good computer skills, including Microsoft Office and the ability to use Axis departmental systems.
• Ability to use office equipment such as copiers and fax machines.

Nice To Haves

• English/Spanish bilingual ability.

Responsibilities

• Greet patients and visitors, direct them to appropriate locations and services, and provide courteous assistance.
• Protect clients’ privacy and confidentiality in accordance with HIPAA regulations.
• Register patients, schedule appointments, determine financial status and service eligibility, assist with forms, and document information according to agency protocols.
• Provide clinical support to the assigned department or provider.
• Prepare patients for examinations and document findings and related information.
• Perform basic laboratory screenings according to agency protocols.
• Perform injections under the supervision of a Registered Nurse.
• Provide clerical support, including preparing patient records, filing laboratory and other reports, and maintaining clinical forms.
• Clean and sterilize instruments and complete laboratory and autoclave control procedures according to protocol.
• Prepare the clinical area before each clinic and maintain department and patient areas throughout and after clinic.
• Maintain equipment in working order and ensure adequate supplies for office and clinical operations.
• Assist members of the clinical team as requested.
• Participate in staff meetings and attend assigned meetings and training events.
• Perform other related duties, responsibilities, and special projects as assigned.

Benefits

• Employer-paid health, dental, and vision benefits for the employee.
• Option to participate in a 403(B) retirement plan with an employer matching contribution.
• Partial educational reimbursement.
• 12 paid holidays.
• Accrued paid time off with each pay period.
• Employee discount programs.
• Colleague Referral Bonus Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED