Medical Assistant I

Rancho Health MSO, Inc•Santa Paula, CA

4d•$23 - $25

About The Position

Medical Assistant I supports patients and healthcare providers through clinical and administrative work, including patient care, clerical duties, medical-record security, supply and inventory management, and preventive maintenance of equipment. Medical Assistants are required to float to different sites as needed. On days when they are not working one-to-one with a provider, they provide clinical support. Duties may also include other job-related tasks assigned by leadership.

Requirements

High school diploma or equivalent (GED).
Medical Assistant diploma or certificate of completion from a medical assistant training program.
Knowledge of medical terminology.
Understanding of organizational, planning, records-management, and general-administration principles and practices.
Dependability, adaptability, and confidentiality.
Must pass all items on Rancho’s Medical Assistant checklist.
Must pass Rancho’s administered Vaccine quiz.
Knowledge of accepted procedures for disposing of used supplies.
Ability to communicate effectively and congenially with patients and staff in person, by email, and by phone.
Ability to exercise tact, initiative, and good judgment when interacting with patients and staff.
Ability to observe patients’ general physical condition and detect signs of abnormalities.
Ability to record observations and notes completely, accurately, literately, and concisely.
Computer skills to navigate the company’s electronic medical record system.
Ability to accept supervision and feedback.
Must float to different sites as needed.

Nice To Haves

Current Basic Life Support (BLS) or CPR certification is preferred.
Experience working in Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, or Geriatrics is a plus.
Bilingual Spanish is preferred.

Responsibilities

Reschedule patients when providers call out.
Room patients and ensure their comfort and readiness for exams.
Complete pre-visit planning and prepare charts.
Assist healthcare providers with clinical procedures as directed.
Perform quality-control checks on equipment and processes.
Use and maintain the autoclave to sterilize instruments.
Stock and restock exam rooms and medical supplies; manage supplies and equipment inventory.
Carry out standing orders and protocols as outlined by the practice.
Support triage processes and address patient needs and concerns appropriately.
Assist patients with forms, ensuring accurate and timely completion, and route forms as required.
Perform check-out duties, schedule follow-up appointments, and provide necessary documentation.
Schedule patient appointments and manage rescheduling.
Process medication refill requests according to established protocols.
Handle prior authorizations for medications or procedures.
Manage the inbox and respond to messages and tasks in a timely manner.
Answer patient calls and provide assistance and information.
Conduct outreach to assigned patient lists, including preventive-care reminders.
Scan documents into the electronic medical record system.
Manage the fax inbox and process documents accurately and promptly.
Maintain the security of medical records and perform preventive maintenance to keep equipment functioning optimally.
Perform other duties or tasks assigned by leadership.