Medical Assistant I

Mass General Brigham•Boston, MA

7d•$22 - $25•Onsite

About The Position

This part-time, onsite position supports healthcare teams by providing clinical and non-clinical patient services under the direction of healthcare providers. The Medical Assistant I interacts directly with patients to support their comfort and address concerns, and collaborates with physicians, nurse practitioners, and nursing staff to facilitate efficient care. The schedule is Monday through Friday, 1:00 p.m. to 5:00 p.m., for 20 scheduled hours per week.

Requirements

High school diploma or equivalent required; experience cannot be accepted in lieu of a degree.
Strong interpersonal and communication skills.
Ability to prioritize tasks in complex and busy environments.
Accuracy and attention to detail.
Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
Ability to take vital signs and manual blood pressure, and collect blood samples and other specimens.
Comprehensive knowledge of medical terminology, procedures, and protocols.
Proficiency in electronic health record (EHR) systems and medical office software.
Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Ability to manage one's own time and the time of others.

Nice To Haves

0–1 year of direct medical assistant experience or work in the medical field preferred.
Basic Life Support (BLS) certification preferred.
Certified Medical Assistant credential preferred.

Responsibilities

Interview patients to obtain medical information and measure vital signs, weight, and height.
Escort patients to examination rooms and prepare necessary equipment for healthcare providers.
Record medical history, vital statistics, and information such as test results in medical records.
Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer service approach.
Collect blood, tissue, or other laboratory specimens; log specimens and prepare them for testing.
Prepare examination rooms, keeping them neat and clean and supplies stocked.
Clean and sterilize instruments and dispose of contaminated supplies.
Assist with scheduling appointments and managing patient flow.