Medical Assistant I OB/GYN - West Roxbury

UnitedHealth Group • Norwood, MA

9d • $16 - $25

About The Position

The Medical Assistant I supports clinicians in the OB/GYN department by assisting with routine clinical procedures and tests in the exam room and providing direct clinical support to assigned clinicians. The role advises patients about exam preparation and required testing, completes pre-visit work, and ensures laboratory and other test results are available in the electronic medical record (EMR). The position is based in West Roxbury, Massachusetts, and is full-time at 40 hours per week on the first shift; the schedule may vary depending on clinic needs.

Requirements

• High school diploma or equivalency certificate from an accredited institution or governmental unit, or Medical Assistant Certification.
• Current American Heart Association Basic Life Support (BLS) certification, or ability to obtain it within 30 days of hire.
• At least 3 years of experience in a clinical setting.
• At least 1 year of experience as a Medical Assistant.
• Computer experience, including the ability to use word-processing and spreadsheet programs.
• Electronic medical record (EMR) experience or aptitude to master the EMR based on experience with other technology.
• Demonstrated knowledge of reagent stability and storage.
• Demonstrated knowledge of testing procedures and factors that influence test results.

Nice To Haves

• Graduate of a medical assistant certification program.
• Advanced Cardiac Life Support (ACLS), which may be required based on specialty.

Responsibilities

• Maintain efficient patient flow to optimize appointment availability.
• Greet and escort patients to exam rooms according to policy and procedures.
• Prepare patients for examinations and measure vital signs, including blood pressure, pulse, weight, and height.
• Assist clinicians with routine clinical procedures and department-specific tests, and advise patients about exam preparation and required pre-visit testing.
• Update and maintain accurate patient information in the EMR, including demographics, medications, allergies, chief complaints, recent testing, and consultations.
• Keep patients informed about visit status, unexpected delays, and other relevant information.
• Reconcile medications, set up pending refills, and discontinue prescriptions that are no longer active.
• Help resolve minor patient concerns and complaints as appropriate.
• Order and perform waived point-of-care tests, such as strep, urine, hCG, and glucose testing.

Benefits

• Comprehensive benefits package, subject to eligibility requirements.
• Incentive and recognition programs, subject to eligibility requirements.
• Equity stock purchase, subject to eligibility requirements.
• 401(k) contribution, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED