Medical Assistant I

Akron Children's Hospital•Akron, OH

8d•Onsite

About The Position

The Medical Assistant provides clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse. This is a full-time, onsite position with 80 hours bi-weekly and a variable schedule. A $2,000 sign-on bonus is offered. The role supports patient examinations and care, including taking and recording vital signs, performing phlebotomy as needed, administering medications as directed by Providers and according to policy and procedure, collecting and processing laboratory specimens, and performing department-specific clinical duties. The Medical Assistant also collects information that contributes to patient assessment and care planning under the direction of the Licensed Nurse, communicates findings to Providers and/or Licensed Nurses, and documents care in EPIC. Administrative tasks include appointment scheduling, visit preparation, co-payment collection, patient tracking, and routine office duties. The Medical Assistant prepares and maintains examination rooms, develops positive relationships with patients, families, and colleagues, and follows safety policies and procedures. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Completion of an approved, valid Medical Assistant Program, EMT Program, or Paramedic Program.
Basic Life Support (BLS) training from the American Heart Association.
Knowledge of and experience with medical terminology.
Experience working in Microsoft Office (Outlook, Excel, Word) or similar software.
No prior relevant work experience required.

Nice To Haves

Experience in phlebotomy.
Experience working in a healthcare environment.
Experience working in an electronic medical record system such as EPIC or similar software.
Medical Assistant certification.

Responsibilities

Prepare patients for examination; take and record vital signs; perform phlebotomy as needed; and administer medications as directed by Providers according to policy and procedure.
Collect data contributing to the assessment and evaluation of assigned patients’ individualized care and needs, including discharge plans, under the direction of the Licensed Nurse.
Collect, process, and submit laboratory specimens in accordance with policy and procedure.
Communicate patient findings and pertinent information to the Provider and/or Licensed Nurse using appropriate communication and documentation processes.
Document care accurately and promptly in the EPIC system.
Perform point-of-service activities such as appointment scheduling, visit preparation, co-payment collection, and patient tracking as needed.
Perform department-specific clinical duties, such as POCT, hearing and vision screenings, and other procedures.
Perform routine tasks and general office duties, including faxing, copying, and filing, as needed.
Clean, stock, and prepare examination rooms.
Develop and maintain positive relationships with patients, families, and colleagues.
Follow safety policies and procedures to help assure a safe environment for patients, families, and staff members.
Perform other duties as assigned.