Medical Assistant I

Texas A&M•College Station, TX
•Onsite

About The Position

The Medical Assistant I works under general supervision to provide direct patient care and clinical support in an outpatient primary care setting at University Health Services. The position assists clinicians with patient visits, obtains and documents vital signs and medical histories, and performs basic clinical procedures, including injections and medication administration. It also supports infection control and maintains a safe, efficient clinical environment by cleaning, disinfecting, sterilizing, and stocking medical instruments, equipment, and exam rooms. The role involves communicating with patients and care teams, documenting patient information and clinical procedures in the electronic medical record, and helping maintain supplies and equipment. Standard hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with holidays off. Occasional after-hours duties may be required. The starting salary is $17.50 per hour.

Requirements

  • High school diploma or an equivalent combination of education and experience.
  • Two years of relevant customer service experience in a healthcare setting, such as a medical receptionist or a patient customer care role in a medical office, hospital, nursing home, home health agency, or closely related area.
  • Ability to obtain Basic Life Support (BLS) CPR certification within six months of employment.
  • Before the start date, provide proof of Medical Assistant certification or proof of registration for examination through ARMA, AAMA, NHA, or NAHP.
  • Maintain BLS and Medical Assistant certification or registration for continued employment.
  • Ability to work cooperatively with others and apply basic medical techniques.
  • Knowledge of word processing, spreadsheets, and database applications.
  • Oral and written communication skills.
  • Ability to work with sensitive information and maintain confidentiality.
  • Strong time-management, organization, and prioritization skills.
  • Strong customer service skills.
  • Knowledge of electronic medical records (EMR) software.

Nice To Haves

  • Two years of related experience in a medical office, outpatient primary care clinic, hospital, nursing home, home health setting, or closely related setting.
  • Previous experience in a college healthcare environment.
  • Successful completion of an accredited medical assistant program.

Responsibilities

  • Provide direct patient care and serve as a liaison between patients and providers.
  • Escort patients from reception to examination and treatment areas.
  • Measure and document vital signs, including blood pressure, temperature, pulse, respirations, height, and weight.
  • Prepare patients for examinations, tests, and procedures, and provide basic patient education.
  • Assist or chaperone providers during examinations and procedures.
  • Perform basic clinical procedures, including injections, medication administration, vision and auditory screenings, EKGs, laboratory specimen handling, nebulizer treatments, ear lavage, minor wound care, and fitting orthopedic slings, splints, and braces.
  • Answer telephone calls, take messages, and communicate information to the care team.
  • Assist patients with scheduling, rescheduling, or canceling appointments.
  • Clean exam and treatment rooms, exam tables, countertops, and doorknobs to help prevent infection.
  • Clean, disinfect, and sterilize medical instruments according to manufacturer guidelines.
  • Obtain, update, and document patient medical histories and consent signatures in the electronic medical record (EMR).
  • Assist providers in maintaining accurate patient health information and document clinical procedures and laboratory specimen collections in the EMR.
  • Stock patient care areas and nurses’ stations with necessary supplies and equipment, and screen for and remove expired products.
  • Record daily oxygen levels and perform daily equipment calibrations.
  • Assist with equipment maintenance and communicate inventory and equipment needs.
  • Complete continuing education activities required by national certifying boards and University Health Services.
  • Comply with applicable federal, state, university, and departmental laws, rules, regulations, policies, and procedures.
  • Participate in committees as assigned.

Benefits

  • Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance; Texas A&M contributes to employee health and basic life premiums.
  • 12–15 days of annual paid holidays.
  • Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
  • Automatic enrollment in the Teacher Retirement System of Texas.
  • Free exercise programs and release time.
  • Access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences and workshops.
  • Educational release time and tuition assistance for completing a degree while employed at Texas A&M.
  • Access to the Living Well employee program.
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