MEDICAL ASSISTANT I P

NORTH EAST MEDICAL SERVICES•San Jose, CA
•$37 - $37•Onsite

About The Position

The Medical Assistant I is an unlicensed health professional who assists patients throughout routine visits and supports health management. Working collaboratively with other healthcare team members, the Medical Assistant provides comprehensive, quality, and accessible services under the supervision of a medical provider, RN, LVN, clinic operations manager, or clinic nurse manager, depending on the location. This is an FLSA non-exempt and OSHA high-risk position.

Requirements

  • High school diploma or GED equivalent.
  • Medical Assistant certificate from an accredited school.
  • Documentation of completion of a 160-hour externship or one year of work experience as a Medical Assistant.
  • Type at least 35 words per minute.
  • Knowledge of medical terminology and basic computer skills.
  • Current documentation of Basic Life Support.
  • Fluent spoken, written, and reading proficiency in English.
  • Proficiency in Microsoft Office and computer use, including an electronic medical record system.
  • Nevada positions require a laboratory license.
  • Depending on location, fluency in Chinese (Cantonese and/or Mandarin), Vietnamese, Spanish, or other languages may be required.

Nice To Haves

  • Experience with EPIC is a plus.
  • Fluency in languages other than English is an asset.

Responsibilities

  • Work closely with medical providers to provide comprehensive healthcare to patients.
  • Prepare for patient visits by ensuring that labs, diagnostics, hospital or ER discharge summaries, and other materials are ready and available.
  • Assist with clinical services, including taking vital signs; performing EKGs, immunizations, skin tests, vision and hearing tests, and blood draws; and collecting and preparing specimens.
  • Ensure complete, accurate, and timely documentation for encounters, including vital signs, health maintenance, health records, screenings, vaccinations, medications, and questionnaires.
  • Operate medical equipment, including electrocardiograms, audiometry equipment, bilimeters, glucometers, spirometers, HbA1c meters, protime readers, pulse oximeters, and autoclaves.
  • Inject, handle, or provide vaccines and medications after verification with an RN or medical provider; administer them according to the five rights of medication administration and maintain barcode-scanning compliance.
  • Follow applicable vaccine funding-source requirements and protocols, including VFC, VFA, BAP, and DPH.
  • Measure and describe TB skin test reactions and refer them to an RN or medical provider for interpretation.
  • Prepare exam rooms before and after each patient in accordance with NEMS policy and OSHA guidelines, including restocking rooms and sterilizing instruments.
  • Assist providers with physical examinations, treatments, and procedures as requested.
  • Assist with patient discharge, including reviewing the printed visit summary, helping complete medication, laboratory, and radiology orders, providing provider-ordered patient education, and answering final logistical questions.
  • Arrange hospital admissions or ER visits as required.
  • Make appropriate referrals to internal departments and outside agencies.
  • Refer telephone or drop-in triage cases to a registered nurse or medical provider.
  • Assist patients with ambulation and transfers, including use of a wheelchair or Stryker chair.
  • Complete forms required for different programs, including authorization and referral forms.
  • Track and follow up with patients who have continuing healthcare needs, such as health and cancer screenings, glucose monitoring, and cholesterol monitoring.
  • Rotate to other clinic sites or medical departments as operational needs require.
  • Monitor and record refrigerator and freezer temperatures.
  • Assist with patients’ interpreter needs.
  • Participate in achieving organizational clinical and CAHPS goals.
  • Report incidents promptly and accurately and communicate relevant details in a timely manner.
  • Participate in mandatory training sessions.
  • Review, respond to, or forward patient portal messages to ensure completion.
  • Perform other duties as required by the manager or supervisor.
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