RHC-NIA Medical Assistant I/ II

Northern Inyo Healthcare District•Bishop, CA

10d•$21 - $32

About The Position

The Medical Assistant (MA) works under the medical direction of clinic physicians and their designees, including nurse practitioners, physician assistants, and certified nurse midwives, to provide direct patient care in NIHD clinics. The role is directly responsible to the RHC/NIA practice manager or designee and is clinically supervised by a clinic physician or designee. It works closely with District leadership, departments, and internal and external customers. The position works in a general hospital setting and may involve exposure to blood, body fluids, tissues, and patients in varying stages of infectious illness. The role performs clinical and administrative medical assistant duties, supports patients and caregivers, and contributes to professional development and clinic operations. Medical Assistant I requires at least one year of experience in the medical field or current enrollment in a Medical Assistant course. Medical Assistant II requires completion of a Medical Assistant training course and includes additional duties such as medication administration, floating to other clinics as needed, and potentially assisting with supplies, back-office organization, and support for newly hired Medical Assistants. Both levels require a high school diploma or GED. The position is full time, Wednesday through Saturday, working 10-hour shifts.

Requirements

High school diploma or GED certificate.
Medical Assistant I: At least one year of experience in the medical field or current enrollment in a Medical Assistant course.
Medical Assistant II: Completion of a Medical Assistant training course.
Medical Assistant II: BLS certification upon hire.
Knowledge of NIHD mission, vision, and values; policies and procedures, including compliance, conduct, and confidentiality standards; and safety policies and procedures, including the Rainbow Chart, Employee Health, and Infection Prevention standards.
Knowledge of point-of-care laboratory testing and administrative Medical Assistant duties.
Ability to communicate effectively verbally and in writing with NIHD staff and the public, and to establish and maintain professional working relationships.
Ability to demonstrate maturity, integrity, and good judgment.
Ability to obtain and document patient histories, vital signs, test results, and other information in the medical record, and to prepare for clinical examinations and assist with medical procedures.
Medical Assistant II: Knowledge of medical terminology and electronic health records, and ability to administer medications.
Medical Assistant II: Professional communication and people skills, judgment and decision-making, a positive attitude, flexibility, problem-solving skills, clear verbal enunciation, and a basic understanding of computers; professional conduct, appearance, and work performance.
Ability to work Wednesday through Saturday on 10-hour shifts.

Nice To Haves

Medical Assistant I: Experience in a clinical back-office setting.
Medical Assistant II: One or more years of experience in the medical field or a clinical back-office setting.
Medical Assistant II: California Certified Medical Assistant certification or similar national certification.

Responsibilities

Obtain and document patient medical histories, vital signs, test results, and other information in the medical record.
Prepare examination rooms and assist with setup for clinical examinations, medical procedures, and patient care.
Provide compassionate support, attention, and assistance to patients and caregivers.
Prioritize tasks and respond flexibly to changing needs.
Use point-of-care laboratory tests and document results according to accreditation and regulatory standards.
Participate in quality assurance for the point-of-care program and complete annual point-of-care test competencies.
Maintain confidentiality and protect patient health information; handle release of information according to NIHD policy and protect patient privacy.
Keep patients informed about expected wait times or service delays while they are in the back-office area.
Discharge patients smoothly from the back office, including reviewing written discharge instructions after confirming patient identity, answering questions or concerns with provider input as needed, and scheduling follow-up visits when appropriate.
Treat patients in a non-judgmental and non-discriminatory manner and explain procedures, treatments, and care to patients and families in an understandable manner.
Develop knowledge of and, as applicable to clinic location and role, assist with specialty programs such as Family PACT, Every Women Counts, Charity Care, Vaccines for Children, and Medication-Assisted Treatment.
Perform administrative Medical Assistant duties as required.
Attend mandatory department in-services and meetings, maintain BLS/AED certification through the American Heart Association, and complete an annual self-review.
For Medical Assistant II, administer medications according to provider orders and verify the five rights of medication administration.
For Medical Assistant II, potentially assist with ordering supplies and organizing back-office areas, including the laboratory and medication room; support newly hired Medical Assistants; and float to other clinics as needed.
Perform other duties as assigned.