Certified Medical Assistant I or II

HealthPoint Careers•Kent, WA

About The Position

HealthPoint is a community-based, community-supported, and community-governed nonprofit network of health centers providing high-quality care to all, regardless of circumstances. The Certified Medical Assistant I or II supports quality patient care through back-office functions, including patient preparation, provider support, laboratory procedures, and clinic operations. The role serves as a liaison between the front office and providers to support timely, orderly patient flow. Certified Medical Assistant I responsibilities include preparing patients and exam rooms, documenting patient information in the electronic health record, assisting with exams and procedures, following clinical processes and standing-order policies, maintaining supplies, and performing in-house laboratory testing. Certified Medical Assistant II responsibilities include lab coverage and related specimen, quality-control, and equipment duties; training and shadowing new medical assistant staff and externs in Epic; serving as the medical back-office Epic Super User; and preparing patients, collecting vital signs and chief complaints, and reviewing and updating patient information. The role requires the ability and willingness to work evening hours and Saturdays. New hires must provide required vaccination and/or immunity documentation before their start date. HealthPoint can provide required vaccinations or immunity titers at no cost if documentation is unavailable.

Requirements

  • Certified Medical Assistant I: Active Washington State Medical Assistant Certification or Interim Certification; maintain current Washington State certification or licensure as a Certified Medical Assistant.
  • Certified Medical Assistant II: Certificate from an accredited Medical Assistant program.
  • Certified Medical Assistant II: Minimum of 6 months of Certified Medical Assistant experience and demonstrated leadership.
  • Certified Medical Assistant II: Epic EHR experience.
  • At time of hire, Certified Medical Assistant II candidates must possess an active Washington State Medical Assistant Certification or Interim Certification and maintain current Washington State certification or licensure as a Certified Medical Assistant.
  • Ability and willingness to work evening hours and Saturdays.
  • New hires must provide required vaccination and/or immunity documentation before their start date, including COVID-19, MMR, varicella, annual influenza, and TB QuantiFERON Gold titer draw. Clinic employees must also provide proof of Tdap vaccination within the last 10 years; clinical positions with potential exposure to blood or bloodborne pathogens must provide proof of Hepatitis B vaccination.

Nice To Haves

  • Proficiency in Word, Outlook, and an electronic health record (Epic).

Responsibilities

  • Prepare patients for examinations and document patient information in the electronic health record.
  • Assist with patient examinations, minor surgeries, and medical procedures.
  • Follow clinical processes and procedures based on HealthPoint Medical Practice Standing Order policies.
  • Prepare and maintain exam rooms, laboratory areas, and lavatories with supplies.
  • Perform in-house laboratory testing, including venipuncture, hemoglobin, rapid strep, urine chemstrips, blood glucose, and pregnancy tests.
  • Provide laboratory coverage as needed, including labeling and recording specimens, running controls, completing control sheets, and maintaining laboratory equipment.
  • Provide in-clinic Epic training and shadowing for new Medical Assistant staff, Certified Medical Assistant I staff, Certified Lab Medical Assistants, and Medical Assistant Extern students.
  • Serve as the Epic Super User for the medical back office.
  • Collect chief complaints and vital signs and request reports needed for patient care.
  • Review and update patient demographic, medical history, social history, pharmacy, allergy, medication, and immunization information.
  • Act as a liaison between the front office and provider to support timely and orderly patient flow.

Benefits

  • Medical, dental, and vision insurance for employees and eligible dependents.
  • HSA and FSA options.
  • Employer-paid life insurance, AD&D, and disability coverage.
  • 401(k) retirement plan with employer match.
  • Paid Time Off (PTO).
  • Extended Illness Time Away.
  • Eight paid holidays and three floating holidays.
  • Compassion Time Away.
  • Opportunity Time Off for extended personal time away.
  • Employee Assistance Program (EAP) and employee wellness program.
  • Voluntary benefits including supplemental life, critical illness, accident, identity theft, and pet insurance.
  • Professional development, ongoing learning, and career growth opportunities.
  • Signing bonus up to $3,000, depending on experience.
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