Certified Medical Assistant I or II

HealthPoint Careers•Tukwila, WA

About The Position

HealthPoint is a nonprofit network of community-based health centers committed to providing expert, high-quality care regardless of a person’s circumstances. The Certified Medical Assistant I or II performs back-office functions—including preparing patients, supporting health care providers, completing laboratory procedures, and assisting with clinic operations—to promote quality patient care. The role also serves as a liaison between the front office and providers to support timely, orderly patient flow. Certified Medical Assistant I responsibilities include preparing patients and rooms, documenting patient information in the electronic health record, assisting with examinations and procedures, following clinical processes and standing-order policies, maintaining clinical areas and supplies, and performing in-house laboratory testing. Certified Medical Assistant II responsibilities include those associated with laboratory coverage, training and shadowing new medical assistant staff and extern students in Epic, and serving as the medical back office Epic Super User. The role also prepares patients for exams and reviews and updates relevant patient information. The role requires an active Washington State Medical Assistant certification or interim certification at hire and ongoing maintenance of that certification. Employees must be able and willing to work evening hours and Saturdays. New hires must provide required vaccination and/or immunity documentation before their start date. HealthPoint can provide required vaccinations or immunity titers at no cost if documentation is unavailable.

Requirements

  • For Certified Medical Assistant I: Possess an active Washington State Medical Assistant Certification or Interim Certification and maintain current Washington State certification/licensure as a Certified Medical Assistant.
  • For Certified Medical Assistant II: Certificate from an accredited Medical Assistant program.
  • For Certified Medical Assistant II: At least 6 months of Certified Medical Assistant experience and demonstrated leadership.
  • For Certified Medical Assistant II: Epic EHR experience.
  • Ability and willingness to work evening hours and Saturdays.
  • Provide proof of required vaccination and/or immunity before the start date, including COVID-19, MMR, varicella, annual influenza, and TB QuantiFERON Gold titer draw. Clinic employees must also provide Tdap vaccination within the last 10 years; clinical positions with potential blood or bloodborne-pathogen exposure require Hepatitis B vaccination.

Nice To Haves

  • Proficiency in Word, Outlook, and an EHR (Epic).

Responsibilities

  • Room and prepare patients for examinations, including recording chief complaints and vital signs.
  • Accurately document patient information in the electronic health record and prepare or request reports needed for patient care.
  • Assist with patient examinations, minor surgeries, and medical procedures.
  • Follow clinical processes and procedures based on HealthPoint Medical Practice Standing Order policies.
  • Prepare and maintain examination rooms, laboratory areas, and lavatories, including keeping them supplied.
  • Perform in-house laboratory testing, including venipuncture, hemoglobin, rapid strep, urine chemstrips, blood glucose, and pregnancy tests.
  • Provide laboratory coverage when necessary, including labeling and recording specimens, running controls, completing control sheets, and maintaining laboratory equipment.
  • Provide in-clinic Epic training and shadowing for new Medical Assistant staff, Certified Lab Medical Assistants, and Medical Assistant Extern students.
  • Serve as the Epic Super User for the medical back office.
  • Review and update patient demographic, medical history, social history, pharmacy, allergy, medication, and immunization information as necessary.
  • Act as a liaison between the front office and provider to support timely and orderly patient flow.

Benefits

  • Medical, dental, and vision insurance for employees and eligible dependents, with HSA and FSA options.
  • Employer-paid life insurance, AD&D, and disability coverage.
  • 401(k) retirement plan with employer match.
  • Paid Time Off (PTO), Extended Illness Time Away, eight paid holidays, three floating holidays, Compassion Time Away, and Opportunity Time Off for extended personal time away.
  • Employee Assistance Program (EAP) and employee wellness program.
  • Voluntary benefits, including supplemental life, critical illness, accident, identity theft, and pet insurance.
  • Professional development, ongoing learning, and opportunities for career growth.
  • Signing bonus of up to $3,000, depending on experience.
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