Medical Assistant or Certified Medical Assistant

St. Peter's Health Regional Medical Center•Helena, MT

22h

About The Position

Medical Assistants work closely with providers to deliver high-quality patient care in Primary Care and Medical and Surgical Specialty clinics. Duties include rooming patients, taking vital signs, administering tests and immunizations, assisting with procedures, and managing follow-up tasks such as calls, refills, and result reporting. The Certified Medical Assistant (CMA) provides clinical and administrative support in a fast-paced ambulatory clinic setting. The role includes patient intake, vital signs, clinical documentation, diagnostic testing, medication administration, and assisting providers during exams and procedures. The CMA serves as a liaison between patients and the care team, supporting timely, compassionate, coordinated care and accurate electronic health records. The CMA also supports daily clinic operations, including scheduling, referrals, prior authorizations, prescription coordination, exam room preparation, and real-time patient communication. The role participates in quality improvement initiatives, promotes patient safety and compliance, and collaborates within a team-focused healthcare environment. New hires receive a comprehensive orientation and 4–6 weeks of hands-on preceptorship. St. Peter’s offers an internal training program with classroom and on-the-job instruction to prepare employees without MA certification for certification.

Requirements

High school graduate, HiSET, or GED equivalent preferred.
Current National Certified Medical Assistant designation required within 6 months of employment.
Valid and current Basic Life Support certification, with recertification every two years.
Ability to manage multiple tasks, stresses, deadlines, difficult situations, and customers effectively.
Professional conduct and interpersonal and communication skills for effective, non-judgmental, empathetic patient care and customer relations.
Ability to accept feedback and adapt to a changing environment, including flexibility in scheduling and department assignments.

Nice To Haves

One year of healthcare experience preferred.
MA certification is not required at hire; an internal training program prepares employees for certification.

Responsibilities

Room patients and obtain vital signs.
Administer tests and immunizations.
Assist providers during exams and procedures.
Manage follow-up tasks, including calls, refills, and result reporting.
Perform patient intake, clinical documentation, and diagnostic testing.
Administer medications.
Maintain accurate electronic health records.
Support scheduling, referrals, prior authorizations, and prescription coordination.
Prepare exam rooms and communicate with patients in real time.
Participate in quality improvement initiatives.
Promote patient safety and compliance.
Collaborate with the care team to provide coordinated patient care.