Medical Assistant, Certified - Rheuamtology

Orlando Health•Tampa, FL

1d•Onsite

About The Position

The Certified Medical Assistant performs patient care in an ambulatory care setting under the direction and supervision of a physician or Advanced Practice Provider (APP). The role is in the Rheumatology department in Tampa, Florida, with a schedule of Monday through Friday, 7:30 AM to 4:30 PM. The Medical Assistant gathers patient data, helps patients and families prepare for examinations, and assists the physician or APP during examinations and procedures. The position also supports patient scheduling and specialty referrals, handles calls using sound clinical judgment, enters medication, laboratory, and diagnostic imaging orders under provider direction, and documents care in accordance with organizational and department policies. The role reports to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient care setting.
Current American Heart Association BLS Healthcare Provider Certification.
For hires after January 1, 2015, maintain a current Medical Assistant certification from an accepted agency within six months of hire; accepted certifications include CCMA, CMA, CMAC, NCMA, NRCMA, NRCAMA, RMA through AMT, or RMA through ARMA. Certifications or registrations from other agencies may be considered case by case.

Responsibilities

Communicate effectively and professionally with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in tasks and skills defined by the practice.
Document treatments, procedures, and patient education according to Orlando Health and department-specific policies.
Act as a patient liaison to arrange specialty testing or physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow Orlando Health and department policies, procedures, value statements, and Commitment to Excellent standards.
Maintain personal and patient safety practices and follow infection-control standards.
Maintain reasonably regular and punctual attendance and comply with organizational policies.
Provide care and assess data appropriate to the age-specific needs of patients in the assigned department or unit.
Participate in Quality Assurance and Quality Indicator activities as assigned.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting requirements.
Use supplies efficiently.
Assist the business office with reception, scheduling, and patient discharge as needed.