Medical Assistant Certified

Consensus Health•Cherry Hill, NJ

About The Position

The Certified Medical Assistant is a key member of the practice who helps create a positive first impression and ensures patients feel cared for. The role prepares patients for provider evaluations, assists with examinations, obtains and documents vital signs and medical and social history, and updates electronic medical records. It also supports clinical workflow, appointment coordination, patient communication, supply management, and general office administration while following confidentiality, infection-control, safety, and legal requirements.

Requirements

At least 6 months of experience is required; at least 2 years of similar medical-office experience is preferred.
Certified or Registered Medical Assistant.
CPR certified.
Familiarity with EKG, phlebotomy, and patient care.
Experience with EHR and EMR systems.
Knowledge of pre-authorizations and referrals.
Ability to clearly communicate medical information to practitioners and/or the general public.
Ability to maintain confidential information.
Good interpersonal skills, a sense of urgency, proactivity, and ownership of one's work.
Dependability, a strong work ethic, and a high degree of personal integrity.
Ability to manage continual interruptions while maintaining friendly interactions.
Constructive, collaborative approach to working with others.
Accountability for one's actions.

Nice To Haves

At least 2 years of similar experience in a medical office.
Experience with Athena EHR/EMR.

Responsibilities

Provide direct patient care in support of professional nursing staff.
Prepare patient charts and obtain temperature, pulse, blood pressure, respiration, and screening information.
Assist physicians with practice workflow, exam-room organization, supply maintenance and ordering, and screening patient requests.
Perform blood draws and point-of-care testing as directed by the provider.
Observe and report patient symptoms, complaints, and reactions to treatments.
Support timely appointments and reduced provider wait times by managing practice workflow.
Schedule initial evaluations, follow-up appointments, and cancellations accurately.
Make appointment reminder calls using professional and courteous language and tone.
Communicate effectively with patients, staff, and providers through oral, listening, and written communication.
Prioritize duties and complete work accurately and on time.
Maintain confidentiality, use responsible judgment, update knowledge, refer problems through appropriate channels, and follow policies and procedures.
Obtain and enter patient history and chief complaints, and update medication lists in the electronic medical record.
Comply with legal requirements, HIPAA, OSHA, and company policies.
Perform office duties such as answering phones, faxing, filing, greeting patients, and other administrative tasks.
Inventory supplies, place orders, verify deliveries, and sort and store supplies.
Restock exam and procedure rooms.
Maintain a safe, secure, healthy work environment and follow infection-control and safety guidelines.
Perform other duties assigned by providers, coordinators, or management in accordance with office procedures and policies.
Take ownership of work and identify opportunities to add value to the practice.