Medical Assistant Certified

MidLantic Urology•Cary, NC

About The Position

The Medical Assistant Certified supports the delivery of urological services and performs routine administrative and clinical tasks to help medical offices operate smoothly. Under the direction of the assigned direct supervisor, this role works with physicians, nursing staff, and other professionals to coordinate care and promote effective patient outcomes. The position involves preparing patients and examination rooms, recording patient information and vital signs, assisting with examinations and procedures, performing specimen collection and basic laboratory tests, and maintaining accurate medical records. The Medical Assistant Certified also handles office workflows, patient scheduling and follow-up, medication and prescription records, and other administrative duties. The role supports compliance with applicable healthcare regulations, organizational policies, and ethical standards.

Requirements

Medical Assistant Certification or Registration is required.
BLS certification is required.
Graduation from a Medical Assistant Program is required.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, including EMR and Practice Management.
Ability to work independently and manage multiple deadlines.
Project management ability.
Vendor-relations knowledge for Medical Assistants required to order office and clinical supplies.
Knowledge of database management.
Strong problem-solving skills.
Proficiency with computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA patient-confidentiality requirements.
Minimal travel is required.

Nice To Haves

Six months of experience working within a physician’s office is desired.
Urology experience is desired.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments with physicians, nursing staff, and other team members.
Greet and prepare patients; measure and record vital signs; document interviews, histories, and chief complaints.
Provide patient education about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Perform phlebotomy and collect other laboratory specimens; perform basic laboratory tests and EKGs.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, perform first-aid procedures, and use CPR skills when necessary.
Prepare accurate, legal, and ethical documentation and ensure patient medical records are accurate and complete.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders; maintain prescription ledgers when needed.
Support back-office flow, keep rooms occupied, and assist with room turnover.
Complete new-patient workups, including X-rays, vital signs, and explanation of new-patient packets; add medical history for new patients and update established patients’ histories.
Set up examination rooms for physicians and verify that patients’ medications are updated before visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly.
Scribe as assigned according to physician office workflow.
Prepare for the following day’s patients, including confirming next-day visits.
Complete patient medical record requests when necessary.
Assist with orientation and training of new personnel and ensure proper handoff of responsibilities.
Meet attendance expectations, begin work promptly, and be dependable for assigned or confirmed shifts.
Respect and support the organization’s commitment to cultural diversity through behavior, language, and actions.
Use time and resources effectively and adhere to HR and corporate policies and procedures.
Support healthcare regulatory compliance, medical laws, ethical standards, and assigned accreditation efforts, including OSHA, HIPAA, and CMS Parts C and D guidelines for general compliance and Fraud, Waste & Abuse.
Perform other position-related duties as assigned.