Medical Assistant, Certified

Bayfront Health•St. Petersburg, FL

About The Position

Performs patient care under the direction of a physician or Advanced Practice Provider (APP) in an ambulatory setting. The Medical Assistant supports examinations and procedures, provides routine treatments, administers approved medication types, documents care, and helps coordinate specialty testing and consultations. The role also supports quality initiatives, effective communication, collaboration with administrative and operations staff, and compliance with organizational policies and safety standards.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.
Maintain current BLS Healthcare Provider Certification.
Maintain current certification or registration as a medical assistant from an accepted agency. Listed credentials include CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), and RMA (AMT, ARMA, or AAH). Certifications or registrations from agencies not listed may be considered case by case.

Responsibilities

Be accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Participate in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Communicate effectively and professionally with patients and family members.
Work collaboratively with administrative and operations staff.
Gather patient data through interview and observation.
Assist patients and families with preparation for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-defined tasks and skills.
Provide routine treatments and administer approved medication types.
Document patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
Act as a patient liaison to schedule specialty testing and/or specialty physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under a provider’s direction.
Adhere to and assure compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
Demonstrate personal and patient safety practices and follow infection control standards outlined in Orlando Health policies.
Maintain reasonably regular and punctual attendance consistent with applicable Orlando Health policies and federal, state, and local standards.
Maintain compliance with all Orlando Health policies and procedures.