Medical Assistant Certified - Family Medicine 2nd Floor

Confluence Health•Wenatchee, WA

About The Position

The Medical Assistant Certified assists providers and the health care team in delivering excellent customer service and quality patient care. The role includes clerical and patient-related tasks such as administering injections, measuring and recording vital signs, managing rooming and patient flow, preparing for visits, assisting during visits, and completing post-visit duties. The Medical Assistant may also help with front-office activities, scheduling, and reporting test results as directed by the provider. This position supports clinics across the Ambulatory Care Network through cross-coverage, helping maintain adequate staffing and continuity of care. The role reports to the Practice Manager, with additional guidance from the providers with whom the Medical Assistant works. The position requires an active Washington State Medical Assistant Interim or Certified license, and Basic Life Support certification within 90 days of hire. A $3,000 sign-on bonus is available to eligible external applicants with an active MA-C license who agree to a one-year commitment to Confluence Health.

Requirements

High school graduate or GED.
Graduate of an accredited Medical Assisting program, or enrollment in an externship program, or completion of the Medical Assistant Apprentice curriculum, passing the CCMA exam, and awaiting InReach committee consideration for Medical Assistant-Certified licensure.
Active Washington State Department of Health Medical Assistant Interim (IC) or Medical Assistant-Certified (CM) license, or be an internal apprentice awaiting licensure.
Basic Life Support (CPR) certification within 90 days of hire.

Nice To Haves

Previous experience as a Medical Assistant in an ambulatory care setting.
Basic computer skills.
Experience with EPIC electronic health records.

Responsibilities

Greet patients promptly and in a friendly manner, prepare them for examinations, and work with the clinical team to maintain timely patient flow.
Obtain and record vital signs according to department protocols or guidelines in the electronic medical record.
Obtain and accurately document the patient's medical history and reason for the visit.
Administer injections and medications as directed by the provider.
Assist with procedures and minor emergencies as directed by a provider or registered nurse and within the Medical Assistant Certified scope of practice.
Schedule laboratory, x-ray, and other tests as directed by the provider.
Instruct patients on routine sample collection, testing procedures, and department-specific requirements.
Provide delegated follow-up of laboratory results and callbacks to patients.
Communicate with patients, relay important information to the provider, and provide patient follow-up, including contacting pharmacies about medication orders and refills when needed.
Maintain clean examination rooms, clean instruments, and stock examination and procedure rooms daily.
Float among clinics to provide cross-coverage and support adequate staffing and continuity of care across the Ambulatory Care Network.
Maintain active Basic Life Support (CPR) certification.
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance.
Perform other duties as assigned.