About The Position

The Medical Assistant I, Certified provides routine clinical and administrative support to providers and other health care team members in an outpatient pediatric urgent care clinic. The role works under a provider’s clinical supervision for patient care activities and under the general direction of a designated manager or supervisor for non-clinical responsibilities. This is a per diem, onsite position in Raleigh, North Carolina, with an evening work schedule and 8 standard hours per week.

Requirements

  • Medical Assistant certification from AAMA, AMT, NHA (CCMA), NAHP (NRCMA), ARMA, or NCCT (NCMA).
  • Basic Life Support certification from the American Heart Association or American Red Cross.
  • Ability to perform the essential functions of the position.
  • Effective communication and interpersonal skills.
  • Ability to engage positively with patients and families and work as a team with staff and providers.
  • Ability to use a computer to document required information in the electronic medical record.

Nice To Haves

  • Completion of a Medical Assisting program accredited by CAAHEP or ABHES.
  • Prior medical assistant or medical assistant externship experience.

Responsibilities

  • Room patients and complete intake, collecting vital signs, height, weight, and information related to the reason for the visit.
  • Collect medical and social history from patients and families.
  • Review the patient’s current medications, allergies, and preferred pharmacy.
  • Assist providers during treatments, examinations, and procedures as directed.
  • Collect specimens and perform phlebotomy.
  • Administer medications under a provider’s direction.
  • Perform tests such as EKGs and eye exams under a provider’s direction.
  • Review patient records to determine whether routine health screenings are needed.
  • Ensure exam and procedure rooms have appropriate supplies, equipment, forms, and educational materials ready for use.
  • Provide after-visit, follow-up, self-care, or procedural instructions and educational materials as directed.
  • Prepare, clean, stock, and maintain exam and treatment rooms.
  • Clean and sterilize instruments.
  • Assist with patient registration, check-in and check-out, appointment scheduling, scheduling tests and treatments, and referrals.
  • Answer clinic telephone calls and assist with the in-basket under the direction of a provider or nurse.
  • Assist in emergency situations as directed by a provider or nurse.

Benefits

  • UNC Health benefits.
  • Eligible North Carolina agency employees currently participating in TSERS or the ORP may continue participating in those plans at UNC Health.
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