Medical Assistant Certified

CareAbout•Baltimore, MD

7d•$19 - $25

About The Position

The Certified Medical Assistant is a key member of the practice who helps create a positive first impression and ensures patients feel cared for. The role prepares patients for provider evaluations and supports clinical providers during examinations by obtaining and documenting vital signs, medical and social history, and updates to electronic medical records. The position also supports practice workflow, scheduling, supply management, and administrative operations while maintaining patient confidentiality and compliance with applicable requirements and office policies.

Requirements

At least 6 months of experience in a similar medical office role; at least 2 years of similar experience is preferred.
Certified or Registered Medical Assistant.
CPR certification.
Familiarity with EKG, phlebotomy, and patient care.
Experience with EHR and EMR systems.
Knowledge of pre-authorizations and referrals.
Ability to communicate medical information clearly to professional practitioners and/or the general public.
Ability to maintain confidential information.
Good interpersonal skills, a sense of urgency, proactivity, and ownership of one's work.
Dependability, a strong work ethic, and a high degree of personal integrity.
Ability to handle continual interruptions while maintaining friendly interactions.
A helpful and constructive approach to working with others to achieve positive outcomes.
Accountability and responsibility for one's actions.

Nice To Haves

At least 2 years of similar job experience in a medical office.
Experience with Athena EHR/EMR.

Responsibilities

Provide direct patient care and support professional nursing staff, including preparing charts, taking temperatures, pulses, blood pressure and respiration, and performing screenings.
Assist physicians with practice workflow, organize exam rooms, maintain and order supplies, screen patient requests, and perform blood draws and point-of-care testing as directed by a provider.
Follow instructions and report observations, symptoms related to treatment reactions, and patient complaints.
Support practice workflow to promote timely appointments and reduce patient wait times.
Schedule initial evaluations, follow-up appointments, and cancellations accurately.
Make appointment reminder calls professionally and courteously.
Use effective oral, listening, and written communication with patients and staff.
Prioritize duties and complete work accurately and promptly.
Maintain confidentiality, exercise responsible judgment, update knowledge, refer problems through appropriate channels, and follow policies and procedures.
Obtain and enter patient history and chief complaints, and update medication lists in the electronic medical record.
Comply with legal requirements, HIPAA, OSHA, and company policies.
Perform office duties such as answering phones, faxing, filing, greeting patients, and other administrative tasks.
Inventory supplies, place orders, verify receipt, sort and store supplies, and restock exam and procedure rooms.
Maintain a safe, secure, healthy work environment by following standards, procedures, and legal regulations.
Follow infection control, safety, and confidentiality guidelines.
Perform other duties and tasks requested by providers, coordinators, and management in accordance with office procedures and policies.
Take ownership of assigned work and respond to new requests while identifying opportunities to add value.