Medical Assistant-Certified

Southcoast Health System•Fairhaven, MA
•Onsite

About The Position

Southcoast Health is seeking a Certified Medical Assistant for its Urgent Care location in Fairhaven, Massachusetts. Under the direction of the Office Manager, Clinical Coordinator, or designee, and in accordance with the Medical Assistant Group Supervisory Agreement, the role performs medical assisting duties for and in support of the assigned Southcoast Physicians Group medical office. Working under the supervision of primary care providers and nurses and in collaboration with clinic team members, patients, and families, the Medical Assistant supports high-quality patient care and treatment, assists providers with care and procedures, and helps maintain efficient patient flow. The role may also include telephone communication with patients about test results, surgery schedules, and procedures, and providing appropriate counsel and follow-up under a designated supervisor’s direction. The Medical Assistant uses an electronic medical record and related software to access or update patient information, maintains patient privacy and confidentiality, and may provide medical interpretation in a language other than English. This is a 40-hour-per-week day-shift position with a rotating schedule that includes weekends and holidays. The stated schedule is Monday through Friday, 8:00 a.m.–8:30 p.m., and Saturday and Sunday, 9:00 a.m.–5:30 p.m.; the rotation requirement is every other weekend and every other holiday. A $3,500 new-hire sign-on bonus is offered, with eligibility also extending to rehires whose termination was more than one year ago. Pay is determined by experience and is listed at $22.16–$28.85 per hour. Southcoast Health describes its workplace as inclusive and ethical and offers a culture that embraces, respects, and celebrates diversity. Benefits and programs listed include competitive pay, comprehensive benefits, earned time off, an employee wellbeing program, a 403(b) retirement plan with company match, tuition assistance, federal loan forgiveness programs, professional growth opportunities, and customized leadership training. Some offerings are available to regular-status employees scheduled to work at least 24 hours per week.

Requirements

  • Education equivalent to completion of four years of high school or equivalent, plus specialized courses and training.
  • Successful completion of a Medical Assistant Program or equivalent medical office practice experience.
  • BLS certification is required.
  • National third-party certification, such as AMCA, AAMA, AMT, CCMA (NHA certification), or NCMA (NCCT certification), is required within 13 months of hire for a non-certified Medical Assistant.
  • Must be fully vaccinated against seasonal influenza and COVID-19, or qualify for an exemption for medical or personal reasons by signing a statement certifying the choice to be exempt from vaccination once hired.

Nice To Haves

  • Prior experience using an electronic medical record (EMR) and/or health-related computer software.
  • One year of medical assisting work experience.
  • Fluency in a language other than English and medical interpreting experience.
  • Other certifications based on practice specialty.

Responsibilities

  • Perform medical assisting duties for and in support of assigned Southcoast Physicians Group medical offices under the direction of the Office Manager, Clinical Coordinator, or designee and under the Medical Assistant Group Supervisory Agreement.
  • Work under the supervision of primary care providers and nurses, in collaboration with clinic team members, patients, and families, to support high-quality patient care and treatment.
  • Assist providers with patient care and procedures.
  • Help facilitate efficient patient flow through the clinic or medical office.
  • As assigned, communicate with patients by telephone about test results, surgery schedules, and procedures, and provide appropriate counsel and follow-up under the direction of a designated supervisor.
  • Use an electronic medical record and related software to access and update patient information as appropriate.
  • Maintain patient privacy and confidentiality.
  • May provide medical interpretation in a language other than English for the practice office.

Benefits

  • $3,500 new-hire sign-on bonus; rehires terminated more than one year ago are also eligible.
  • Competitive pay and comprehensive benefits package.
  • Generous earned time off package.
  • Employee Wellbeing Program.
  • 403(b) retirement plan with company match.
  • Tuition assistance and federal loan forgiveness programs.
  • Professional growth opportunities and customized leadership training.
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