Medical Assistant, Certified - Arnold Palmer Hospital, Genetics Specialty Practice - Downtown Orlando

Orlando Health•Orlando, FL

6d•Onsite

About The Position

The Certified Medical Assistant performs patient care in an ambulatory care setting under the direction of a physician and the supervision of the lead nurse. The role supports clinical operations, patient communication, examination and procedures, routine treatments, documentation, and coordination of specialty testing or consultations. The position also assists with reception, scheduling, and patient discharge as needed.

Requirements

High school graduation or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or five years of verifiable applicable work experience in a patient care setting.
Maintain current BLS Healthcare Provider Certification.
Maintain current certification as a CMA through AAMA, RMA through AMT, CCMA through NHA, or NCMA through NCCT.

Responsibilities

Participate in quality initiatives, goal attainment, and clinical outcome improvement activities.
Communicate professionally and effectively with patients and family members, and collaborate with administrative and operations staff.
Gather patient data through interview and observation; help patients and families prepare for examinations.
Assist the physician during examinations and procedures, and provide routine treatments and approved medications.
Demonstrate competency in practice-specific tasks and skills.
Document patient data, treatments, procedures, and patient education according to applicable policies.
Act as a patient liaison to arrange specialty testing or physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Follow organizational and department policies, procedures, values, standards, patient safety practices, and infection-control standards.
Maintain punctual attendance and compliance with organizational policies.
Provide care appropriate to patients’ age-specific needs and demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting standards.
Use supplies efficiently.
Assist the business office with reception, scheduling, and patient discharge as needed.

Benefits

Medical, dental, and vision coverage.
403(b) retirement savings plan.
Health Savings Account (HSA).
Flexible Spending Account (FSA).
Paid time off, up to five weeks to start.
Life insurance.
Extended Leave Plan (ELP).
Family care support for childcare, elder care, and pet care.
Paid parental leave.
Pet insurance.
Car insurance.
Tuition reimbursement and monthly payments to help pay down graduated school debt.
Free education programs and well-being services.