Medical Assistant Certified

Cone Health•Asheboro, NC

About The Position

The Medical Assistant Certified delivers team-based patient care under the direction of a Provider, following established care plans and working under close supervision in an outpatient setting. The role performs routine clinical and administrative tasks to assist providers and the care team and supports safe, timely, and efficient clinic operations. The practice operates across multiple locations; employees are expected to be flexible and may be required to work at any practice site based on staffing and patient care needs. Reliable transportation is required.

Requirements

High school diploma or equivalent.
Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) from one of the listed organizations: AAMA, AMT, NCCT, AAH, NHA, RMA, NHCWA, NAHP, NRMA, or AMCA.
BLS (CPR) certification from the American Red Cross or AHA Healthcare Provider.
No prior Medical Assistant experience is required.
Complete clinical orientation and competency evaluation, and pass a clinical skills assessment and medication administration test within 90 days of hire and within three attempts.
Reliable transportation is required.
Flexibility to work at any practice site based on staffing and patient care needs.

Nice To Haves

Completion of a Medical Assistant program.
Up to one year of experience in a clinical or ambulatory setting.
Completion of a Medical Assistant program including clinical rotation and physician office experience.
Prior work, educational, or volunteer experience requiring customer service, team collaboration, and attention to detail.

Responsibilities

Gather and document basic biological, psychological, social, and cultural patient information under close supervision.
Prepare patients and standard equipment for routine clinical procedures, ensuring patient comfort and readiness.
Assist with preventive care activities, including basic screenings and health maintenance reminders.
Identify and report potential abnormal findings to the provider or supervising team member.
Follow established clinical protocols based on the patient’s reason for visit and seek guidance as needed.
Perform routine clinical procedures after completing required training and demonstrating competency; these may include point-of-care testing and basic diagnostic support.
Clean and restock exam rooms and maintain a safe, organized environment.
Assist with specimen collection, labeling, and routing according to established procedures.
Document clinical information accurately and promptly in the electronic medical record under supervision.
Administer medications, including immunizations and other basic treatment modalities, under direct provider supervision and in accordance with organizational policies, medical assisting standards, and medication-administration rights.
Assist with appointment scheduling and basic patient check-in and checkout tasks.
Support pre-certification, referral, and prior authorization processes by gathering information and routing requests as directed.
Manage simple incoming patient calls and messages using standard scripts and standing protocols.
Perform basic EMR navigation for documentation, orders, and patient communication under supervision.
Assist with tracking and restocking clinical supplies.
Follow protocols, infection control guidelines, and regulatory requirements; promptly report safety and compliance concerns.
Perform other duties as assigned.