GYN- HPN, Full Time Days

Cape Fear Valley Health

5d•Onsite

About The Position

The Medical Assistant supports the administrative and clinical requirements of physicians and other licensed medical staff. The role assists with obtaining patient vital signs, updating charts, compiling related statistical data, and meeting policy, procedure, practice, regulatory, and JCAHO standards. The Medical Assistant provides care to clinic patients under the supervision of a physician and other licensed medical staff. In the physician office practice, the role also supports reception, appointment scheduling, coding and billing workflows, coordination with outside healthcare partners, Epic In Basket messages, well visits and physicals, scheduled nursing visits, and required visit documentation. The position may float to other clinics as assigned and perform other duties as assigned.

Requirements

High school diploma or equivalent.
Basic Life Support (BLS) certification from the American Heart Association.
Graduation from an accredited Medical Assistant Program and successful completion of a nationally recognized certification exam. Acceptable credentials include CMA (AAMA), RMA (AMT), CMA (MEDCA), RMA (ARMA), CMA (NAHP), CCMA (NHA), or NRCMA (NAHP).
Proficiency in reading, writing, and speaking English.
Ability to recognize life-threatening situations, respond, and activate emergency services.
Ability to communicate effectively with customers, staff, and providers in person and by phone, including greeting others, identifying oneself by name and role, and returning calls in a timely manner.
Ability to see, hear, read, and use office and clinical equipment manually.
Ability to meet the physical demands of substantial standing, walking, bending, and lifting.
May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material.

Nice To Haves

One year of clinical experience in an outpatient clinical setting is preferred.

Responsibilities

Maintains patients’ rights, confidentiality, dignity, and well-being.
Maintains accurate and relevant records of patient care and patient contact for visits and telephone interactions.
Collects and processes point-of-care, lab, and pathology samples according to CFVH policy.
Performs quality and safety checks on waived testing equipment and supplies according to CFVHS policies.
Provides patient education under the direction of the provider.
Administers and records treatments, dressing changes, medications, and therapies under the direction and order of the LIP.
Chaperones, prepares for, and assists providers with procedures and examinations as needed.
Handles and prepares reusable instruments for return to Central Sterile Processing for sterilization.
Disposes of biohazard and pharmaceutical waste according to OSHA guidelines and CFVH policy.
Maintains a clean patient-care environment by following Infection Prevention Standards for between-patient and terminal cleaning.
Ensures appropriate stock of supplies and instruments in designated areas.
Performs front-desk reception, including greeting patients and scheduling appointments.
Assists the clerk/receptionist with ICD and CPT coding and computer entry for billing, insurance, and quality-assurance purposes.
Coordinates and communicates with outside healthcare partners, including home health, hospice, DME companies, community paramedics, and ACO, to carry out the provider-directed patient plan of care.
Monitors Epic In Basket and responds to messages within an appropriate time frame.
Performs components of well visits or physicals as directed by the provider.
Performs scheduled nursing visits as directed by the provider.
Completes required documentation for each patient visit before the provider begins the visit.
Performs High Level Disinfection according to CFVH policy and manufacturer instructions.
Floats to other clinics as assigned.
Performs other duties as assigned.