Medical Assistant Casting Tech/Ortho

HonorHealth•Glendale, AZ

13d•Onsite

About The Position

The Medical Assistant provides front- and back-office support to professional staff and patient care for musculoskeletal conditions in an orthopedic clinic. Under the guidance of surgeons, physicians, nurse practitioners, and physician assistants, the role performs assigned duties in orthopedic clinics and urgent care, and may occasionally work in a hospital-based setting or travel to other orthopedic locations. The Medical Assistant escorts patients, maintains examination rooms and medical records, supports patient scheduling and phone communications, and performs clerical duties. The role uses available resources proactively and works within organizational policies, procedures, protocols, and Arizona validated competencies to support patient experience, communication, access to care, and satisfaction. The position is based at the Orthopedics-Deer Valley clinic at 4344 W. Bell Rd, Glendale, Arizona, with travel required to the Ortho Biltmore Clinic and the Ortho clinic at John C. Lincoln. Hours vary Monday through Friday, with schedules listed as 7:00 a.m.–4:30 p.m. or 7:30 a.m.–4:30 p.m.; Friday schedules may be 7:45 a.m.–5:00 p.m. or 7:30 a.m.–3:00 p.m. A sign-on bonus of up to $2,500 is offered.

Requirements

High school diploma or GED.
Certificate from a medical assistant program or completion of a U.S. Armed Forces medical services training program.
Candidates who completed a medical assistant program before February 2, 2000 may meet the minimum education requirement by providing evidence of at least 2,000 hours of direct supervision by the same physician, physician group, or physician assistant.
One year of experience in a healthcare environment.
Basic Life Support (BLS) certification from the American Heart Association.

Nice To Haves

Certificate of completion or graduation from an orthopedic technologist or orthopedic casting program.
One year of prior orthopedic experience.
Casting and/or orthopedic experience is preferred.

Responsibilities

Support providers with routine clinic and occasional hospital care functions, including basic patient care and treatment.
Prepare treatment rooms, escort patients to examination rooms, obtain brief histories and chief complaints, take vital signs including weight and temperature, prepare patients for examinations, and assist clinicians with examinations and special procedures.
Perform phlebotomy and operate a centrifuge for PRP according to standards of practice.
Apply, adjust, and remove casts, splints, and other orthopedic durable medical equipment; change dressings; and remove sutures or staples as directed by the presiding practitioner.
Document care actions, supplies, techniques, measurements, and related information in the patient's electronic medical record.
Coordinate patient and pharmacy phone requests with healthcare professionals, including medication refills as directed by protocol, pending medications for provider review, and approved refill communications to pharmacies; document phone notes when applicable.
Travel to off-site locations as needed to perform diagnostic testing and assist with physical examination components, TB testing, injections, phlebotomy, and other assigned duties.
Prepare and document injections for providers, and prepare, record, and administer medications as trained and directed by a provider, including TB testing under physician supervision and order.
Perform venipuncture, obtain specimens, and perform CLIA-waived laboratory tests.
Perform office procedures within scope of practice and as directed by a provider, including PFT, UDS, EBT, EKG, and fit testing.
Follow infection prevention and control standards, including handwashing, standard precautions, and aseptic and sterile technique.
Replenish supplies in examination rooms, the cast room, supply closet, and DME Par.
Keep the work environment, examination rooms, and patient care areas clean and sanitized as needed.
Perform front-office duties as needed, including reception, telephone work, chart maintenance, insurance forms, and scheduling.
Coordinate with insurance companies for authorizations for therapies, testing, and specialist referrals; provide appropriate referrals to case management for employees.
Perform other related or miscellaneous duties as assigned.