Medical Assistant Casting Tech/Ortho

HonorHealth•Glendale, AZ
•Onsite

About The Position

The Medical Assistant Casting Tech/Ortho provides front- and back-office support in an orthopedic clinic and may also work in urgent care or a hospital-based setting. Under the guidance of surgeons, physicians, nurse practitioners, and physician assistants, the role supports care for patients with musculoskeletal conditions and may require travel to other orthopedic clinics and urgent care locations. The position supports providers with routine patient-care functions, prepares patients and treatment rooms, assists with examinations and procedures, and performs orthopedic casting and related tasks. It also handles patient communications, scheduling, records, referrals, and other clerical duties. Work is performed in accordance with organizational policies, procedures, protocols, and Arizona validated competencies, as part of a team focused on patient experience, communication, access to care, and satisfaction.

Requirements

  • High school diploma or GED.
  • Certificate of completion of a medical assistant program or completion of a U.S. Armed Forces medical services training program.
  • For candidates who completed a program before February 2, 2000, evidence of at least 2,000 hours of direct supervision by the same physician, physician group, or physician assistant may satisfy the minimum education requirements.
  • At least one year of experience in a healthcare environment.
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Knowledge of medical front- and back-office procedures.

Nice To Haves

  • Certificate of completion or graduation from an orthopedic technologist or orthopedic casting program.
  • At least one year of prior orthopedic experience.
  • Casting and/or orthopedic experience.

Responsibilities

  • Prepare treatment and examination rooms, escort patients, obtain brief histories and chief complaints, and record vital signs, weight, and temperature.
  • Prepare patients for examinations and assist physicians and clinicians with examinations and special procedures.
  • Apply, adjust, and remove casts, splints, and other orthopedic durable medical equipment; change dressings; and remove sutures or staples as directed by the practitioner.
  • Perform phlebotomy and venipuncture, obtain specimens, operate a centrifuge for PRP according to standard practice, and perform CLIA-waived laboratory tests.
  • Prepare and document injections for providers and prepare, record, and administer medications as trained and directed, including supervised TB testing when ordered.
  • Perform office procedures within scope of practice as directed by a provider, including PFT, UDS, EBT, EKG, and fit testing.
  • Document care, actions, supplies, techniques, and measurements in the patient's electronic medical record.
  • Manage patient and pharmacy phone calls, coordinate requests with healthcare professionals, handle medication refill processes as directed, and document phone notes when applicable.
  • Travel to off-site locations as needed to perform diagnostic testing and assist with physical examination components, TB testing, injections, phlebotomy, and other assigned duties.
  • Follow infection-prevention and control standards, including handwashing, standard precautions, and aseptic and sterile technique.
  • Keep work areas, examination rooms, patient-care areas, and the cast room clean and sanitized; replenish supplies as needed.
  • Perform front-office duties such as reception, telephone support, scheduling, message management, data entry, chart maintenance, and insurance forms.
  • Coordinate with insurance companies to obtain authorizations for therapies, testing, and specialist referrals.
  • Provide appropriate referrals to case management for employees and perform other related duties as assigned.

Benefits

  • Sign-on bonus of up to $2,500.
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