Medical Assistant Apprentice Program, Primary Care
About The Position
This entry-level, 22-week work-and-learn program combines classroom instruction, clinical skills labs, and supervised on-the-job training in a community-based ambulatory practice. The program requires a 40-hour-per-week commitment. Apprentices are matched to a practice location in the greater Boston area based on clinical needs, program requirements, and site availability. As apprentices develop their skills, they take on gradually increasing Medical Assistant responsibilities and support healthcare teams with clinical and non-clinical patient services under the direction of healthcare providers. The role includes direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff. After successful completion of the program, the goal is for each apprentice to transition into a Medical Assistant role within the Mass General Brigham System.
Requirements
- High school diploma or equivalent.
- Ability to participate in a 40-hour-per-week, 22-week training program involving classroom instruction, clinical skills labs, and supervised clinical training.
- Healthcare or customer service experience of 0–1 year is preferred, not required.
Nice To Haves
- Healthcare or customer service experience (0–1 year preferred).
Responsibilities
- Interview patients to obtain medical information and measure vital signs, weight, and height.
- Escort patients to examination rooms and prepare equipment for healthcare providers.
- Record patients’ medical histories, vital statistics, and test results in medical records.
- Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
- Act as a liaison with other departments and advocate for patients using a positive customer service approach.
- Collect blood, tissue, or other laboratory specimens; log them and prepare them for testing.
- Prepare examination rooms, keeping them neat and clean and supplies stocked.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Assist with patient scheduling and patient flow while helping ensure patients’ comfort and address their concerns.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Retirement savings program
- Paid time off
- Tuition assistance
- Professional development support
- Other perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
