Medical Assistant Apprentice Program, Primary Care

Mass General Brigham•Somerville, MA

4d•Onsite

About The Position

The Medical Assistant Apprenticeship Program is an entry-level, 40-hour-per-week work-and-learn role that combines classroom instruction, clinical skills labs, entry-level Medical Assistant work, and supervised clinical training in a fast-paced, community-based ambulatory care practice. Apprentices develop the skills, experience, and confidence needed to begin a career in patient care while supporting clinical and non-clinical services under the direction of healthcare providers. Responsibilities increase gradually as the apprentice builds skills through coursework and clinical training. The role includes direct patient interaction and collaboration with physicians, nurse practitioners, and nursing staff to support patient comfort and efficient care. Apprentices are matched to a practice location in the greater Boston area based on clinical needs, program requirements, and site availability. The program lasts 22 weeks; upon successful completion, the goal is for apprentices to transition into a Medical Assistant role within the Mass General Brigham System.

Requirements

High school diploma or equivalent.
Ability to participate in a 40-hour-per-week program combining classroom instruction, clinical skills labs, and supervised on-the-job training.

Nice To Haves

0–1 year of healthcare or customer service experience is preferred.

Responsibilities

Interview patients to obtain medical information and measure vital signs, weight, and height.
Escort patients to examination rooms and prepare necessary equipment for healthcare providers.
Record patients' medical histories, vital statistics, and test results in medical records.
Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer-service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
Prepare examination rooms, keep them neat and clean, and stock supplies.
Clean and sterilize instruments and dispose of contaminated supplies.
Assist with patient flow and address patient concerns in collaboration with healthcare teams.