Medical Accounts Receivable Specialist

IRG Physical and Hand Therapy•Mill Creek, WA

1d•$24 - $27•Hybrid

About The Position

IRG Physical & Hand Therapy is the premier provider of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded in our communities and strive to make a positive impact on where we live, work, and play. IRG is a company that provides a fun, dynamic, and supportive environment for patients and employees. The Position The Medical Accounts Receivable Specialist plays a critical role in the day-to-day medical billing operations at IRG. This position is responsible for managing accounts receivable processes while building strong relationships through excellent customer service with clinical staff, patients, and insurance partners. This is a position that offers a hybrid schedule, with three days onsite at the IRG Administrative Office and two days remote each week.

Requirements

Minimum of 2+ years of medical billing experience preferred
Working knowledge of CPT, ICD-10, and HCPCS codes
Familiarity with electronic health records (EHR) and practice management systems
Strong organizational skills with the ability to prioritize and manage multiple tasks
Excellent attention to detail and data entry accuracy
Ability to work independently while also collaborating effectively within a team
Reliable transportation required for onsite work at the IRG Administrative Office

Responsibilities

Collaborate with team members to resolve billing issues and continuously improve workflows
Communicate effectively with providers, patients, and insurance representatives to address billing inquiries and resolve discrepancies
Generate and analyze daily, weekly, and monthly billing and A/R reports to support operational and financial decision-making
Analyze claim denials, contact payors, submit corrections, and manage appeals as needed
Maintain accurate accounts receivable records, including posting payments, processing credits/refunds, and managing account balances
Identify opportunities to streamline billing processes to improve accuracy and efficiency
Participate in system upgrades and enhancements related to billing and reporting software